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Training and Support Paper
Resource: Ch. 13, "Systems Implementation", from the "Documenting the System" section to end of the chapter.
Write a 3 to 4 page paper that explains the importance of training and support after software is implemented.
Describe the methods whereby training materials can be delivered to the users of the software system. (one to two paragraphs)
Explain the ways in which software can be supported after it is implemented/released. (one to two paragraphs)
Incorporate additional research or academic information to support your paper. References to the required reading or recommended activities are encouraged. At least one resource is required. Do not exceed 3 resources.
Format your paper according to APA guidelines.