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QUESTION
Training Effectiveness
- Go to the Chief Learning Officer’s (CLO) Website and read the article titled “Southwest Airlines: Employee Education Takes Flight”. Next, determine if Southwest’s method of training is an effective way to conduct training. Support your position. Provide one recommendation for improvement.
- Compare the following training methods: presentations, case studies, simulations, and discussions. Determine which training method you believe to be the most effective and explain why.
