Troublesome Communicative Behaviors Step 1: Take the Self-Assessment of your conflict management style located in Chapter 5 of your textbook. Read Adler, R., Maresh-Fuehrer, M., Elmhorst, J.M., &

Troublesome Communicative Behaviors

Step 1: Take the Self-Assessment of your conflict management style located in Chapter 5 of your textbook.

Read

• Adler, R., Maresh-Fuehrer, M., Elmhorst, J.M., & Lucas, K. (2023).
  • Chapter 5:  Interpersonal Skills and Success
• Recall two or three instances in which you enacted troublesome communicative behaviors.
• Identify which types of behaviors you enacted. Which circumstances led you to engage in these behaviors?
• What were the results of these behaviors for you and the other people involved?
• Describe specifically how you could have behaved less defensively.

Step 2: Convert each of the following defense-arousing messages into a defense-reducing statement. In each statement, use descriptive “I” language and unequivocal terms. Create details for the situation as necessary.

• “I sure wish I had someone to help me with this project.”
• “Look—stop asking questions and just get it done.”
• “You may think you know how to handle the situation, but you really don’t have enough experience. I’m the boss, and I know when an assignment is over your head.”
• “What a lame idea. A formal reception with paper plates! I can’t believe you’d even suggest that.”
• “If you want to keep your job, you had better round up 10 new accounts by Monday.”

Step 3: Write your paper

Explore communication and how it’s experienced in the workplace. Discuss a time the information in chapter 5 was relevant to communication in your personal life. How would you perceive or act differently in that situation now that you have the information from chapter 5? How did steps 1 and 2 help you with understanding your own personal style of communication? What are some strategies you plan on utilizing to improve the areas where you have troublesome communicative behaviors?

Submission Instructions: 

• The paper is to be clear and concise and students will lose points for improper grammar, punctuation, and misspelling.
• The paper is to be 3 pages in length double-spaced, current APA style, excluding the title, and references page.
• Incorporate a minimum of 5 current references (published within last five years) scholarly journal articles or primary legal sources (statutes, court opinions) within your work.
• This assignment will be assessed through Turnitin.

I work as an admissions counselor at a university. Just FYI.