Unit 3. Memory Issues Based on Chapter 6 reading, you and one of your team members are dispatched to a job that may require some hardware replacement....

Unit 3.2 DB: Memory Issues

Based on Chapter 6 reading, you and one of your team members are dispatched to a job that may require some hardware replacement. Based on the conversation with the end-user you and your team mate discover the computer has bad memory and it needs to be replaced. What types of questions would you have asked the end-user and what issue descriptions would have led you to this conclusion? 

Using book: Schmidt, C. (2013). Complete CompTIA A+ guide to PCs. (6