Use the following scenario to answer the 4 questions.

Use the following scenario to answer the 4 questions. A bank with a branch located in a commercial district of a city has developed an improved process for serving customers during the noon to 1 PM lunch period. The waiting time needs to be shortened to increase customer satisfaction. A random sample of 9 customers is selected, and stored in bank 1, the results, in minutes, are as follows:4.21