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QUESTION

Using Information Technology in Human Services

Review the "Global Issues in Context: Left Homeless, Storm Victims Turn to Internet to Find Shelter" podcast, located in this week's Electronic Reserve readings.

  • The podcast discusses the use of technology to locate available places where homeless storm victims can find shelter. If a family locates a place using the electronic resource, they are expecting it to be a guarantee. Consider some of the risks associated with misinformation.

Imagine you are a reporter for a national news syndication. You are tasked with writing a summation of the usefulness of technology in a crisis situation. Be sure to include in your article your opinion of or personal experience with crisis.

Write a 350- to 700-word article that discusses the following:

  • How was the use of technology demonstrated in this podcast?
  • Identify uses of information technology to connect clients to online resources.
  • Is there any danger in being dependent on technology, specifically in the scenario from the podcast?
  • Evaluate the differences between and benefits of electronic information over receiving information in a written printed format.
  • When considering the needs of people in crisis, how effective is the use of technology in the following circumstances?
    • Speed of information
    • Accuracy
    • Access to the technology
    • Updating data
  • How can a human service agency ensure that they are not liable for information that could be wrong?
  • Are there any regulations you can think of that should be considered when providing access to materials using technology?

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