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QUESTION

We communicate with others throughout our lives; at home, work, or in any other type of relationship that we have with others.

We communicate with others throughout our lives; at home, work, or in any other type of relationship that we have with others. One of the most common communication issues we face is the degree to which a person's verbal messages match their nonverbal messages.

In Unit 2 we covered verbal messages. However, there are several different types of nonverbal behaviors to monitor as well. These include (but are not necessarily limited to):

  • Facial expressions
  • Gestures
  • Body language/posture
  • Haptics (touch)
  • Proxemics (space or distance)

Keeping these or other types of nonverbals in mind, think of a situation from your own experience in which you were interacting with someone and they sent you a verbal message that was inconsistent with the nonverbal message. When you have your example in mind, describe the following information in your initial post:

  • Describe the context of the situation.
  • Who was the other person?
  • What was the communication about?
  • What was the verbal message that they sent, and what nonverbals did they send that were inconsistent with the verbal message?
  • How did you interpret and react to this interaction?
  • What was the outcome of the situation?
  • Were your goals and their goals met?
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