Week 3 HR Assignment. Due Friday 10AM

To Plan, Design, Deliver, and Evaluate an Original Training Program

In a 20- to 25-slide PowerPoint presentation, not including the title and references slides:

• Conduct a needs assessment for your proposed training program. This should include both a person and a task analysis.
• Develop SMART (Specific, Measurable, Attainable, Realistic, and Timely) training objectives based on the needs assessment and any assumptions you may need to make.
• Create an original, detailed training proposal. This should include:
  • A title and description of the program.
  • A discussion of training methods to be used, and a rationale (justification) for using them, based on training theory.
  • Proposed instructors and the reason for using them.
  • A tentative training outline.
  • A tentative list and description of training materials needed.
• Develop a plan for evaluation of training effectiveness including both short-term and long-term evaluation where appropriate.

Training proposal: Training and development for Amazon Customer Service Representatives

Your presentation must be formatted according to APA style