Wendy Only

JAY L HOWARD

8547 Buckhurst Rd.                                                                                      (901) 550-8415

Cordova, TN 38016                                                                                                                   

OBJECTIVE: To obtain a challenging position that will allow me the opportunity to utilize my existing skills and knowledge, while also providing a means for continued career development.

EMPLOYMENT:

February 2015 – Current                                            Medtronic

            Memphis, TN

Manufacturing Supervisor

•        Effectively communicate with direct team, leading daily, weekly & monthly meetings to manage progress and share information.

•        Collaborate effectively and build relationships with colleagues across functions to achieve Business Unit goals, objectives and cost improvement initiatives.

•        Ensure all production targets are consistently achieved. Develop and demonstrate a sense of urgency inspiring others to achieve set targets and complete tasks.

•        Have a clear understanding of Customer Focus Quality, creating a work environment that ensures the highest standard of quality performance.

•        Improve Business Performance in Quality Service & Cost through system and process development.

•        Lead by example, demonstrate Medtronic Traits in all daily interactions with customers and colleagues.

•        Provide leadership through motivating cross functional team to ensure effective delivery of departmental/ site goals and objectives.

•        Encourage and facilitate a beneficial resolution of issues, effectively mediate conflict to promote a friendly climate, good morale, and team cohesiveness.

•        Continuously manage performance of team members through performance appraisal process, providing ongoing coaching, counselling and employee development.

•        Accountability for key metrics such as Quality, Cost and Service, demonstrate a clear understanding and ownership of departmental budgets and spending control.

•        Participation in Continuous Improvement Projects using lean and six sigma tools to improve overall business efficiency.

·       Responsible for implementing and maintaining safety standards as required by law and company policy.

•        Foster a culture of Innovation through identifying innovative solutions to process problems and actively encouraging team members to share new ideas and fresh approaches.

•        Encourage employee engagement through proactive participation in Employee Involvement, Engagement & Self Development initiatives

•        Lean Sigma Green Belt Certification

September 2013 – February 2015                              Medtronic

            Memphis, TN

Quality Inspector l

• Perform inspection of products as assigned.  Maintain appropriate records for all inspection activities as described in MSB procedures.
• Maintain Quarantine inventory both physically and systematically as required.
• Perform product reworks as directed.
• Research inventory and receiving discrepancies and take follow-up action as directed by supervisor.
• Review nonconforming product returns daily.  Enter information into GCH database and make appropriate inventory transfers in SAP as required.
• Support Global Quality staff with activities related to quality issue verification, Product Hold Orders, and product quarantine.
• Complete and maintain all Quality records in accordance with the good documentation practices outlined in MSB procedures.
• Proficiency with SAP warehouse management including item transfers, transfer order creation, item inquiry, and item history.
• General knowledge of Swinnea DC product flow.
• Ability to locate and retrieve items from all storage locations within the Swinnea DC.
• Experience with the Tompkins system.

·         Ability to read and interpret blueprints and specification requirements at a beginner level.

• Excellent communication and interpersonal skills.
• Ability to work in a team environment.
• Must be able to work without constant supervision.
• Must be able to lift 50 pounds.

·         Ability to analyze data using systems and procedures to determine solutions.

·         Mathematically inclined.

·         Excellent problem solving skills.

·         Proficiency with Microsoft Office; specifically, Outlook, Excel, and Word.

August 2011 – September 2013                                Medtronic                                Memphis, TN

Shipping/Receiving/Stores Clerk II

·       Performed various distribution jobs such as shipping and receiving of medical devices.

·       Packaged medical devices according to bill of materials.

·       Cross-trained in Infuse Kitting operations and contributed to several Infuse builds, allowing the company to satisfy $5 million dollars in backorders of Infuse product in a span of four days.

·       Experienced with performance of visual and cosmetic inspections on incoming medical devices to include instruments, medical device RFID tags, and implants.

·       Consistently rated by supervisor as the top performer among peer group and repeated recipient of monthly productivity award.

·       Pursuing Bachelors of Science degree Business and Information Technology.

June 2008 – August 2011                              Randstad/Medtronic                Memphis, TN

Loaner Clerk Operator II

• Accurately configure, audit, and ship Loaner surgery sets.
• Performed duties as backorder clerk which entailed coordinating backorder fulfillment with field sales representatives.
• Served as flight desk coordinator to ensure all flight orders and hand-carry orders were met on time to satisfy urgent customer demand.
• Performed team leader responsibilities during absences to include resolving source bin errors, batch-splitting kits to fulfill orders.
• Assigned as the department’s lead trainer for the forklift training program.
• Repeated recipient of top performance award for six months.

September 2005 – November 2007               Smith & Nephew                    Memphis, TN

Shipping/Receiving Clerk

·       Performed various distribution jobs such as shipping and receiving of medical devices.

·       Packaged medical devices according to bill of materials.

·       Inspected medical devices for visual and cosmetic non-conformances.

CERTIFICATIONS

• Medtronic Blueprint Reading Certification
• Tennessee Commercial Driver’s License with HAZMAT endorsement
• Tennessee Barbering license
• Medtronic Emergency Response Team
• American Heart Association Heartsaver (First Aid CPR AED)
• Forklift Operators license
• Lean Sigma Green Belt Certification

EDUCATION

• 1994        Wooddale High School
• 2000        MS Carriers Truck Driving School
• 2006        Memphis Inst. Of Barbering
• 2017        Walden University Bachelor of Science Indisciplinary Studies