What is Kaizen?

The Kaizen approach to quality management is discussed in Chapter 7 of the PMP Exam Study Guide. What is Kaizen, how does it relate to project management, and which of the ten knowledge areas do you think Kaizen falls into? (Hint: Careful here — it can relate to more than one knowledge area.) How do the processes in this/these knowledge area(s) utilize the Kaizen principles?

How might you implement the Kaizen strategy to improve quality on projects that you manage in the future? Hailes (2012) has some ideas - give them a look. As you discuss the topic with your classmates considering exploring with a classmate one idea suggested in the article that appeals to you and why it does so. Perhaps your classmate has a different perspective which can result in a great discussion!