When discussing technical and business communications, we generally think of memos, email, presentations, and the like.

When discussing technical and business communications, we generally think of memos, email, presentations, and the like. We do not always immediately think of using the World Wide Web, although it is a key component of technical communication in the twenty-first century. Why is the web so important to business (technical) communications today? What are some of the ways that the web is used for technical communications?