When ruth was hired to be the second-in-command at graham mailing services, she was told that her job was to deal with the employees to make sure they got the mailing done to the customers' specificat

When ruth was hired to be the second-in-command at graham mailing services, she was told that her job was to deal with the employees to make sure they got the mailing done to the customers' specifications. she was not instructed on how to run machines or in any other technical area because her position was a job in:?