Which of the following does not come under the process category of the operations decision framework?

Which of the following does not come under the process category of the operations decision framework? a)Layout of the facility b)Job design c)The type of equipment and technology d)Product or service inspection e)Workforce policies________________________________________2. [2.0 points] A restaurant offers a "customer's choice" sandwich where the customer specifies the types of bread, meat, cheese and topping he or she wants. There are three types of bread, three types of meat, three types of cheese and four types of topping. How many different sandwiches can the restaurant make? a)4 b)27 c)108 d)162________________________________________3. [2.0 points] In the product imitator strategy, the order winner is _____ for the customer, while in product innovator strategy, the order winner is ______. a)flexibility, price b)flexibility, quality c)quality, price d)price, quality e)price, flexibility________________________________________4. [2.0 points] A company makes necklaces with attached letters. Department A manufactures the necklace chains and letters ahead of demand. Department B assembles the necklaces when orders are received. Departments A and B are, respectively: a)Make-to-stock, make-to-stock b)Make-to-stock, assemble-to-order c)Make-to-order, make-to-stock d)Make-to-order, assemble-to-order________________________________________5. [2.0 points] The throughput ratio (TR) is defined as the ratio of the total processing time for the job divided by: a)Total waiting time b)Utilization c)Total waiting time plus total processing time d)100________________________________________6. [2.0 points] Service level and capacity utilization are performance measures of the _____ process. a)Make-to-stock b)Make-to-order c)Make-to-assembly d)All of the above e)None of the above________________________________________7. [2.0 points] Process design: a)Is the way new product ideas are developed b)Is the next stage after product design c)Is considered less important to a company than product design d)Should occur at the same time as product design________________________________________8. [2.0 points] The four common objectives of operations are: a)Quality, delivery, cost, and innovation b)Quality, cost, flexibility, and agility c)Quality, cost, delivery, and flexibility d)Cost, quality, capacity, and flexibility e)Quality, cost, capacity, and delivery________________________________________9. [2.0 points] The four elements that form the heart of operations strategy include: a)Mission, distinctive competence, objectives, and internal analysis b)Mission, distinctive competence, internal analysis, and external analysis c)Mission, objectives, internal analysis, and external analysis d)Mission, distinctive competence, objectives, and strategic decisions e)Mission, objectives, strategic decisions, and analysis________________________________________10. [2.0 points] The four decision areas in operations management are: a)Planning, technology, inventory, and control b)Process, quality, capacity, and inventory c)Process, quality, technology, and capacity d)None of these