Answered You can hire a professional tutor to get the answer.

QUESTION

Which of the following service quality descriptions would be considered "World Class?

Which of the following service quality descriptions would be considered "World Class?"

a.    It seeks to meet customer's expectations and is consistent on many dimensions.

b.    It seeks to reduce cost and is highly variable.

c.    It contributes to service and plays an important role in total service.

It seeks to exceed customer's expectations and improves continuously. 

Show more
LEARN MORE EFFECTIVELY AND GET BETTER GRADES!
Ask a Question