Which of the following statements about strategy is most true?

a. By following the best strategy, an organization can be all things to all people.

b. Once an organization is focused and has developed goals, it can then develop its strategies.

c. Strategic direction must be explicit in order to be set by organizations.

d. Strategy is an organization's long-term course of action designed to deliver a unique customer experience while achieving its goals.

e. All of the above