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QUESTION

Why should management and employees care about KM? Now that you have the attention of your management, what are you going to do next?

 Why should management and employees care about KM? Now that you have the attention of your management, what are you going to do next? You will need a KM strategy. Since you're starting from scratch and the organization has never had a KM strategy before, the CKO has asked you to gather examples of KM strategies developed by other organizations.

In a short memo

  • 1) report on your efforts to locate specific KM strategies developed by organizations (preferably in different industries or sectors)
  • 2) extract one or more Knowledge Management Strategy Statements and explain how the strategy is aligned with the organization's mission (or not);

If you are having difficulty finding specific examples, use the NASA documents listed in the instructor's notes for this week

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