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Write 2 page essay on the topic Compare FedEx and UPS.UPS is slow in delivery and does not adequately track the customers’ parcels.UPS business operations are divided in to three segments. UPS deliv
Write 2 page essay on the topic Compare FedEx and UPS.
UPS is slow in delivery and does not adequately track the customers’ parcels.
UPS business operations are divided in to three segments. UPS delivers package, provides transportation, logistics and financial related services both in US and other countries. The three business segments of UPS are US domestic package,
International package and Supply chain and Freight business segment (Dennis, 2011). UPS supply chain and freight business segment provides services such as customs brokerage, supply chain management, freight distribution and consulting services such as technology solutions. UPS has 220,000 employees, 523 aircrafts and over one hundred thousand cars, trucks and vans for ground transportation. On the other hand, FedEx has four main business segments that are FedEx ground, FedEx express, FedEx freight and FedEx services. FedEx Express is tasked with shipping services for the delivery packages (Kurtz & Boone, 2009). FedEx also provides custom clearing, ocean and air freight forwarding services and other international trade advisory services (Kurtz & Boone, 2009). FedEx Ground offers ground parcel delivery while FedEx Freight offers the less-than truckload airfreight parcel delivery services that are time sensitive. FedEx Services provides customers with numerous services such as computer rentals, information communication solutions, marketing services, web-based platforms and customer service support (Dennis, 2011). From the business segments of each company, FedEx has managed to diversify the services than UPS that mainly depends on the traditional packages and parcel delivery business segment.
Both UPS and FedEx have extensive regional presence in Europe and Asian continents. FedEx offers time specific delivery in most of the countries especially in Asia through the FedEx Asia one network (Dennis, 2011). FedEx and UPS are the largest companies in the courier industry. FedEx have cheerful customer
