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Write a 2 page essay on Discrimination Based on Religion and National Origin.Accordingly, as it is made known to her that customers need English speaking sales professionals, Mary was aware of the nee
Write a 2 page essay on Discrimination Based on Religion and National Origin.
Accordingly, as it is made known to her that customers need English speaking sales professionals, Mary was aware of the needs of the customers as well as her responsibilities, which include speaking in English. Additionally, the Spanish language was not prohibited as long as it is used to communicate with a Spanish-speaking customer.
In the context of Mary’s case, it can be said that the imposition of the “English Only Policy” is to prevent misunderstanding between employees and customers. Murray and Bernard mentioned that with the diversity in the workforce today, there is a need to impose a preferred language to ensure effective and comprehensible communication among customers and employees (1). Additionally, Mary’s dismissal is not merely based on her language, but it is based on the idea that she did not use the prescribed language preferred by the company. For this reason, Sears did not violate the law that protects employees against racial, ethnic, and religious discrimination.
Based on Title VII, Tucker and Haddad flesh out that the concept of religion, in the juridical context, includes all the religious practices, observances, and beliefs of an individual (217). With this definition, it can be said that religion has a wide scope that accommodating all of the employees’ religious preferences may be difficult. Furthermore, although it is a general rule that employers should not discriminate an employee’s religion, service industries and religious-related organizations are exempted from the limitations prescribed in Title VII of the Civil Rights Act of 1964. Service industries and organizations associated with a particular religion can discriminate an employee’s religion. For instance, the airline industry, in its service-oriented business process, is allowed to disregard the religious practices of their employees and oblige them to work especially when the work is a business necessity.
Considering the rationale of the exception, I
