Write a 6 page essay on Report about internship at Travel Agency.Download file to see previous pages... The staff at ------ was very friendly and cooperative, and immediately induced in me the homey f

Write a 6 page essay on Report about internship at Travel Agency.

The staff at ------ was very friendly and cooperative, and immediately induced in me the homey feeling of belongingness. As an intern I was assigned various tasks, the progress of which was supervised by the Travel Service Specialist. One of the things that I instantly learnt about my internship place was that each day would differ significantly from the last one, with every new prospective client entering the doors of the office. s/he would bring in an entirely different form of experience for me, and I realized that flexibility and openness to changes were the key characteristics required in any employee working at the agency. While there were a wide range of assignments given to me, there were also some routine tasks which I had to complete diligently and within time in order to prove my efficiency and activeness. The routine tasks included a weekly ‘destination update’ assigned to me, in which I had to file in all the travel related news pertaining to the travel destinations under their appropriate headings and keep the database up to date. This was a hectic task which required a lot of devotion and long hours, and consistent research work. Since I was working as an intern with the Travel Service Specialist, I was required to take into account all the work done by my head, and learn from the way he operates. He at times delegated tasks to me to mark my progress. I attained good hands on experience of issuing international tickets, and discovered that when it comes to spending money on international travel, people tend to be very suspicious about the agency they are dealing with, and hence inquire about every possible detail. In my numerous interactions with such clients I realized that the most important issue is the financial details regarding the travel. Every single time I quoted a figure for a Roundtrip expense, immediately after the prospective client had inquired about it, they would ask “is this the Roundtrip fare?”, which showed their uncertain attitude and unwillingness to rely completely on the travel agents where money is concerned, hence repetition of what had already been told became a routine issue. My responsibilities as an intern varied as mentioned earlier, apart from the weekly updates, the routine work comprised of a few more tasks. The front desk of the Visitor Center carried all the brochures of possible locations of travel and tour packages, pamphlets of hotel offers for tourists and new offers about any discounts offered to the travelers in any of our travel destinations. These were the visual and printed copies of the data I was responsible to file in the “destination update” database, and it served the purpose of being the promotional material for the agency as well. Any new person entering the agency first came to the “Visitor’s Centre”, where the receptionist had to listen and make notes of the demands of the visitor, be very presentable and amicable, and emanate the spirit of trust and reliability.