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Write a 8 page essay on Case study-management.Download file to see previous pages Also, measures and ways to monitor the change process will be examined. The project will end with an examination of th
Write a 8 page essay on Case study-management.Download file to see previous pages
Also, measures and ways to monitor the change process will be examined. The project will end with an examination of the challenges that the organization may face in the foreseeable future spanning from the next five to ten years and possible contingent solutions to these problems.
We begin by talking about what organizational change is and then examining the reasons why it happens or is necessary in every organization. Organizational change or change in general can be defined from a variety of points depending on the perception of the user. An individual or employee in an organization may look at a new post or position as a change while higher management may feel it is unimportant. (Cao et al, 2000, p187). Changes viewed also by management may also not be looked upon as change by outsiders like competitors or suppliers. This has led to the categorizing of change in various ways, some of which include strategic and non-strategic change, incremental and radical change, changes of identity, co-ordination and control, planned and emergent change, change in terms of scale, human-centered change in terms of individual, group and inter-group or organizational level, quantum change and so on. (Cao et al, 2000, p187. Todnem, 2005, p372). ...
(Cao et al, 2000, p187. Todnem, 2005, p372). Changes can also be structural, that is dealing with the physical alteration of an organization like its buildings and equipment or even employees. (Bennett &. Durkin, 2000). On the other hand, it may be a change in process, that is, the way the related group of tasks are combined to create value for a target customer. (Cao et al, 2000, p188). A change can as well be in functions, that is, the decision system or policy and resource allocation duties of a particular element of an organization. There can also be changes in values, beliefs and human behavior in terms of social rules and relationships and so on. (Cao et al, 2000, p187). Lastly, there can be changes in the distribution of power and level of influence with an organization. These four types of change have different implications on the their total quality management as can be seen in the table below.
Table 1. Change Management Classification.
Change management classifications
Total Quality Management
Focuses on process ahead of the other three types of organizational change.
Function (structural) change
Says little about organizational structure
Values (cultural) change
Relies on but cannot influence culture
Changes in power
Is distorted by power in the organization
With all the above determinants and types of change outlined, we can then define change management as 'the process of updating on a continuous basis and organization's direction, structure and capabilities to serve the ever evolving needs of the indigenous and exogenous clients'. (Todnem, 2005, p369).