You are a manager at a call center. The company frowns upon phone calls and texting during work hours. You have looked the other way a few times, but it has started to get out of hand. You need to wri

You are a manager at a call center. The company frowns upon phone calls and texting during work hours. You have looked the other way a few times, but it has started to get out of hand. You need to write a memo reminding everyone that private phone and text message use on company time is viewed as a violation of the company’s code of ethics.

Write a one-page memo in which you address the situation, emphasizing the violation of the company’s code of conduct.

Instructions

• Ensure the memo is clear and brief.
• Choose the language to match the purpose and tone for the situation and audience.
• Format the memo accurately and according to the details in the textbook.
• Create an effective opening that establishes goodwill without obscuring the message.
• Format a business memo using professional language.