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QUESTION

You are a mechanic in a local chain of successful auto body shops.

You are a mechanic in a local chain of successful auto body shops. You've been there 8 years but have not been promoted or given any opportunity to grow and develop in spite of your degree in business and 10 other years of experience in mechanics. The owner of the company is usually absent and morale is low, both of which have contributed to high turnover. What employee involvement programs and/or motivation theories do you think would help turn things around?

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