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You are a records manager in a clinic with eight doctors. The clinic is newly part of a regional network of health organizations that have agreed to standardize and computerize their patient records.

You are a records manager in a clinic with eight doctors. The clinic is newly part of a regional network of health organizations that have agreed to standardize and computerize their patient records. Almost half of the doctors, nurses, and medical assistants in your clinic are reluctant to change their processes; they simply refuse to learn a new computer system. How can you convince them that the difficult change is necessary and worthwhile? Post your thoughts

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