You are the production supervisor for Red River Growers, a greenhouse and nursery.

You are the production supervisor for Red River Growers, a greenhouse and nursery. You ordered 200 trays of dahlia “plugs” (plants that start growing in small pots and are transferred to larger pots or gardens once they’ve matured). One of the trays arrived frozen, which means that all of the plugs are dead. Choose an effective communication channel and create a message requesting a replacement tray.