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You've read several articles on Information System Success and Satisfaction.How do you believe an organization should measure information system success and satisfaction in the enterprise?Article - Do
You've read several articles on Information System Success and Satisfaction.How do you believe an organization should measure information system success and satisfaction in the enterprise?Article - Doll, W., & Torkzadeh, G. (1988). The Measurement of End-User Computing SatisfactionAttached Files: dolltorkzedah.pdf (639.838 KB)Doll, W., & Torkzadeh, G. (1988). The Measurement of End-User Computing Satisfaction.MIS Quarterly,12(2), 259–274. https://doi.org/10.2307/248851 Article 2 - Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information TechnologyAttached Files: Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology_1989.pdf (2.472 MB) Article 3 - Davis, F. (1993). User acceptance of information technology: system characteristics, user perceptions and behavioral impactsAttached Files: DAVIS_TAM.pdf (460.194 KB) Article 4 - DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable.Attached Files: DelONe_McLean_ISS_basearticle.pdf (10.785 MB)
