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QUESTION

Your firm has been instructed by a customer (or client) to augment your product (or service) for the next quarter's production.

Your firm has been instructed by a customer (or client) to augment your product (or service) for the next quarter's production. No additional units are to be produced but you need to do the work to their specific instructions. This will require the addition of 50 part-time employees for only one quarter. The cost will not be charged against your budget but against the operations department budget. Your only responsibility is to recommend which method to use to accomplish the task involved for this temporary situation. You do not need to increase your Level 1 workers for this incident. Select your response from the methods listed below.

1) Post the jobs and allow current employees to recruit for these temporary positions. • Advantage: Low Cost; Opportunity to observe temporary employees for hiring for permanent jobs later. • Disadvantage: New workers may perceive (or hope) these may be on-going jobs and be very disappointed when they end.

2) Employ a local social service agency that locates temporary jobs for the homeless. • Advantage: Indicates good social responsibility; lower cost; could be very helpful in firm's community image • Disadvantage: The quality of work is unknown; candidates may not have worked for some time.

3) Obtain volunteers from the plant to work overtime. • Advantage: Keeps the work for current employees who may want added income • Disadvantage: If more than 50 workers sign up there will be hard feelings toward the firm by those employees not selected.

4) Obtain temporary workers from a Temporary Services company • Advantage: Immediately available personnel who can be put to work quickly • Disadvantage: Higher cost

5) Lease employees from an employee leasing company • Advantage: Leasing company is responsible for all HR functions; highly motivated and talented employees may be kept on after the temporary job ends by continuing to lease them from the leasing firm. • Disadvantage: Higher cost

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