"at small, fast-growing companies, more than half of new businesses come from referrals not advertising.

“at small, fast-growing companies, more than half of new businesses come from referrals not advertising.” Explain this statement and the importance of customer service to business referrals

A company which satisfies its customers and employees, both in quality and quantity cangreatly acquire the loyalty of the customers and employees. The “word of mouth” is a great wayof...