At this point you will have read at minimum the first 6 chapters in Difficult Conversations; answer the following by first placing the question and then the answer below it. Be sure to include APA c

 At this point you will have read at minimum the first 6 chapters in Difficult Conversations; answer the following by first placing the question and then the answer below it. Be sure to include APA citations and referencing here.  300 words please

please answer the following question , please first placing the question and then the answer -- please see attached sample

thank you - textbook -     

DIFFICULT CONVERSATIONS-10TH ANNIV.ED. isbn #  9780143118442  reading are attached and sample post also attached

1. In Chapter two your authors present content around the What happened? conversation. What did you learn there about ascertaining who is right/wrong, about the And Stance , and about intentions? What shift in focus do the authors ask you to make regarding difficult conversations?

2. A good deal of emotion surrounds difficult conversations whether they be in our personal or professional lives. What did you read in Chapter 5 that was new to you or that rings true to you given your experiences? What is emotional intelligence and how does it fit in here?

3. Chapter 6 is all about identity. How does this concept of identity fit into difficult conversations in our professional and personal lives? Offer examples from your own experiences.

4. How does reading Difficult Conversations inform your negotiations?