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1. Which of the following statements about calling-card or credit-card calls is true?
1. Which of the following statements about calling-card or credit-card calls is true?A. Calling-and credit-card are also referred to as "0+" or "0-" calls.B. Calling cards are issued by the hotels to their guests.C. Guests making calls using calling cards or credit cards cannot direct-dial those calls.D. A and C2. Which of the following is an advantage of a digital trunk line over an analog trunk line?A. Digital trunk provide greater reliability.B. Digital trunk provide faster connections.C. Digital trunks can carry several conversations at the same time.D. All of the above3. A long-distance carrier that does not own its own telephone network is called a(n):A. AggregatorB. Nationwide common carrier.C. Operator-service provider.D. Regional carrier.4. Bob, the general manager of the Stockholm Inn, suspects that the inn is still being billed for trunk lines that were disconnected some time ago. Which of the following is the best course of action for Bob to take to address this problem?A. He should purchase a HOBIC system to check on the trunk linesB. He should hire a telecommunications consultant to do a trunk-line study.C. He should replace all of the trunk lines.D. He should contact the local phone company and request a service billing record.5. Which of the following statements about pay telephones is false?A. Pay telephones do not have to come from the local telephone company; they can be rented or purchased from a private company.B. Lines provided by the local telephone company to service the hotel's pay phones must be connected to the hotel's PBX system.C. Pay phones should be placed wherever gust traffic flows or congregates.D. All of the above statements false.6. Which of the following colors are correct?A. Orange/gold/yellow/brown - warmth and sunshine - cereals, breads, pastas, oils, beers, white wines.B. Red- strength and flavor - tomatoes, peppers, fruit, meats (not fish or fowl), wines.C. Blue - cool and hygienic - cheeses, some dairy products; good for color coding on package to suggest low calories.D. All of the above.7. Equipment or materials that are functionally, operationally, and aesthetically equivalent to higher-priced items made by different manufacturers are called:A. Copy-cat goodsB. ProxiesC. Makeshift goodsD. Knock-offs8. What is a punch list?A. It is a list, prepared at the beginning of a renovation project, that identifies for the contractor which jobs are most critical to the renovation’s success.B. It is a list, prepared at the end of a renovation project, which identifies construction work that does not conform to contract specifications.C. It is a list, prepared by the designer one year after the renovation project is completed, which identifies for the contractor any work that has demonstrated partial or complete structural failure during the year.D. It is a list, prepared by the contractor at the beginning of the renovation project, which identifies for the hotel owners those portions of the renovation design that do not meet local or national building codes.
