400 - Word Forum Post - Business Class

I need a 400-word response to the following forum in my business class:

Most of you are familiar with the major error that occurred at the 2017 Oscars.

Read the following WSJ article to familiarize yourself with the entire episode

PwC Partner at Oscars Tweeted Backstage Minutes Before Best Picture Mix-Up - WSJ.pdf 

Preventing mistakes is an important part of the quality process. In your opinion, what steps can be taken to reduce the chance of this happening again?

See attached for the link to the PwC article