5. What management roles would Andrew Gregory be playing as he (a) has weekly conferences with his management team at McDonald's Australia; (b)

5. What management roles would Andrew Gregory be playing as he (a) has weekly conferences with his management team at McDonald's Australia; (b) assesses the feasibility of adding a new product to the McDonald's menu; and (c) keeps employees focused on the company's commitments to its customers?

6. What could other managers learn from Andrew Gregory and McDonald's approach? Are there any differences in being a CEO at McDonald's Australia and being a CEO at non-profit organisations? If so, what would they be?