A manager finds that one of his on-site maintenance employees has sexually harassed a tenant. Depending on the severity of the problem, the manager...

1. A manager finds that one of his on-site maintenance employees has sexually harassed a tenant. Depending on the severity of the problem, the manager may do, any of the following, except:

give the employee a stern lecture and assume it won't happen again

give the employee additional training about sexual harassment

place the employee on probation

terminate the employee

1. A manager is considering hiring a contractor to do some work on a client's property. To make sure that the contractor has adequate coverage in case something goes wrong, what document should the manager request from the contractor?

a.Articles of incorporation

b. Certificate of insurance

c, Fiduciary bond

d.Work order

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Question 3

1 pts

A property manager has employed a janitor for a number of years. He finds out that the janitor was arrested for theft last month, though he is out on bail at this point. If he does not fire the janitor, and the janitor goes on to steal from a tenant, then the manager could be liable for the janitor's action based on a claim of:

a.imputed knowledge

b.negligent hiring

c. negligent retention

d.forfeiture

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Question 4

1 pts

A property manager obtains an HO-2 policy for the building that he manages. This would cover all of the following perils or harms, except:

a.fire

b.flood

c.water damage from plumbing rupture

d.windstorm damage

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Question 5

1 pts

A small apartment building was appraised recently, and the appraiser estimated that the depreciated value of the building is $350,000. It would cost $550,000, at today's prices, to build a new building with the same utility. It would cost $600,000 to build an exact replica of the building using modern materials and methods. The entire property, including the land, was recently assessed at $600,000. If the building burns down and the owner receives $350,000 in compensation, then this must be an insurance policy that pays according to the building's:

a.actual cash value

b.assessed value

c,replacement value

d.reproduction value

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Question 6

1 pts

After evicting a tenant, a property manager discovers that the tenant was using his unit for the manufacture of methamphetamine. The manager should:

a.clean the unit up himself

b.disclose to potential tenants that the unit was used as a meth lab

c.re-carpet the unit and return it to the market

d.ignore this, since it's no longer a problem and disclosing it could only create unnecessary liability for the client

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Question 7

1 pts

All of the following are considered worthwhile security measures, except:

a,door chains and peepholes

b.marking unit numbers on tenants' keys

c. rekeying locks between tenancies

d,deadbolts on exterior doors

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Question 8

1 pts

All of the following statements concerning emergency procedures are true, except:

Following a disaster, the property should be secured against potential looting by placing plywood over broken windows or doors

Maps of evacuation routes should be included not only in the emergency procedures manual, but posted around the property

The manual should lay out a phone tree for staff members, to expedite communications in case of disaster

Utility shutoffs should be left to trained utility company employees, rather than to untrained on-site staffers

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Question 9

1 pts

An effective emergency procedures manual will include all of the following, except:

evacuation plans

plans for updating the building's sprinkler system

procedures for securing the property after a disaster

up-to-date contact information for key management personnel, the property owner, and emergency services

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Question 10

1 pts

An employee handbook for on-site staff will include information on all of the following, except:

Avoiding violations of antidiscrimination laws

Guidelines on which media are appropriate for marketing the property

Policies concerning sexual harassment

Policies concerning fraternizing with tenants after hours

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Question 11

1 pts

An insurance company or a local law enforcement agency might be willing to send an inspector to tour the property with the manager and point out security risks, such as areas with insufficient lighting. The drawback to such a tour is that if the inspector recommends steps that should be taken or equipment that should be purchased:

the property owner will almost certainly refuse to pay for them, since they clearly won't increase NOI

the property owner's insurance will lapse until the recommended steps have been carried out

the property manager will be effectively forced to follow through on the recommendations, because ignoring them could create or increase liability for negligence

the inspector is likely to impose a significant penalty on the manager, as an incentive for prompt action

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Question 12

1 pts

An insurance company will issue a policy only to someone who has an insurable interest. In the case of property insurance, an insurable interest usually means:

a lien against the property's title

an ownership interest in the property

employment related to the property

having full responsibility for payment of premiums

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Question 13

1 pts

Bob manages a large warehouse complex that includes a refrigerated warehouse where a local grocery chain keeps its produce. To guard against the risk of failure of the refrigeration units and resulting spoilage of the stores' inventory, what kind of insurance should Bob have in place?

Business interruption insurance

Commercial general liability insurance

Errors and omissions insurance

Machinery and equipment insurance

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Question 14

1 pts

Graffiti and vandalism have become a regular problem at one of the buildings Eric manages. Eric should be aware that:

it's generally considered better to ignore petty crimes of this nature; the problem will almost always fizzle out if it fails to provoke a reaction

once a particular property becomes a target for graffiti artists and other teenagers, very little can be done about it

the property owner's insurance policies and mortgage loan agreement probably require prompt removal of graffiti and repair of damage from vandalism

the idea that letting graffiti and vandalism go unchecked can attract more serious crime has been debunked

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Question 15

1 pts

Matt has always been a do-it-yourselfer. Now, as a property manager, he'd like to save his clients some money by taking care of certain repairs on the property on his own. Which of the following would it be reasonable for Matt to try fixing by himself?

Boiler

Electrical wiring

Elevator

Railing

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Question 16

1 pts

Retrofitting is a type of remodeling used to diminish the threat from:

asbestos

earthquakes

fire

mold

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Question 17

1 pts

State and/or local laws are likely to impose all of the following rules regarding fire safety equipment, except:

Buildings must have a certain number of fire extinguishers per floor

Tenants must be informed where smoke detectors and fire extinguishers are located

There must be fire extinguishers in workplaces (such as a property management office)

Batteries for the smoke detectors in tenants' spaces or units must be changed by management staff

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Question 18

1 pts

The federal Occupational Safety and Health Administration requires all of the following, except:

at least one employee with first aid training in workplaces without a hospital nearby

at least one employee with CPR training in workplaces without a hospital nearby

automated external defibrillators on site in workplaces

first aid kits on site in workplaces

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Question 19

1 pts

The manager of a residential building where units come with alarm systems should do all of the following, except:

have a new tenant sign a form stating that she's been shown how to use the alarm

promise to fix a malfunctioning alarm by a specific date or time

show a new tenant how to use the alarm

test the alarm between tenancies

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Question 20

1 pts

Which type of insurance offers protection for a property manager against liability to a client based on a claim of professional negligence?

Basic liability insurance

Blanket insurance

Business interruption insurance

Errors and omissions insurance