Advanced Operations Management

Assignment 2: Facilities Operations

Lean operations create more value for customers while using fewer resources than traditional operations. In this assignment, you will identify the business planning process for a lean management operation by implementing an information system in a service or manufacturing organization.

Choose a company different from those evaluated in previous assignments. Examples of information systems that reduce waste in organizations could include the following:

• A new inventory tracking software
• An electronic payment system for products and services (For example, a service organization such as a car wash that currently only accepts cash payments upgrades their systems to accept credit card and PayPal payments.)
• A Web site to receive personalized orders from customers for a manufacturing organization

Based on your analysis of the company, address the following:

• Explain the current business model and discuss the benefits of incorporating the lean process. Describe a specific approach to acquiring and using the lean process.
• Justify the incorporation of a lean approach. Describe the potential effect of the business growth as related to supply chain management. Include safety and precautionary processes to protect the business from fraud.
• Examine the product components for the selected business operation. Include the business management aspects of the process, in addition to information on the following topics:
  • Purchasing operations
  • Outsource delivery
  • Lean tenets
  • The push-pull system
• Create a 1-page, high-level flowchart of the process with a maximum of ten activities. The flowchart should be precise and look professional. If needed, you can download a trial version of visual or graphic design software such as SmartDraw.

Write a 3–5-page paper, including the flowchart, in Word format. Use at least three scholarly articles to complete your research. Your writing should be clear, concise, and organized; demonstrate ethical scholarship in accurate representation and attribution of resources; and display accurate spelling, grammar, and punctuation.

Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M6_A2.doc.

By Wednesday, February 22, 2017, deliver your assignment to the M6: Assignment 2 Dropbox.

Grading Criteria