Answer these two questions.1. What should Mark have done if Jack still was not able to resolve the problem? 2.  Would it make sense for Mark to assign this problem to someone else now after Jack cou

Answer these two questions.

1. What should Mark have done if Jack still was not able to resolve the problem? 

2.  Would it make sense for Mark to assign this problem to someone else now after Jack could not solve the problem the second time around? 

The combined length of the answers 1 and 2 should be a minimum of 300 words. Minimum of 3 References in APA format.

After this, go through the attachment and write a response for each discussion. Each response should be a minimum of 150 words.