Assignment 1: Audience Analysis Due Date: Monday, September 26 Length: approximately 300-500 words Primary Audience for your Memo: your instructor...

This is a business professional writing assignment. A customer write a complaint about her negative experiences with the company. I am an employee at the customer relationship department and I need to draft a response to her complaint. This assignment is just the analysis of the response. I have attached the requirement of this assignment and the complaints.

I almost completed the assignment (Audience Analysis mm.docx) but I am not confidence with the overall coherence, paragraphing and sentence (e.g., grammar, punctuation). Can you help me to check those things and correct them? Is there anything that I can add on or nee to be change on the analysis? 

The deadline is 32 hours from now. Thanks!!!