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BUS 515 FINAL EXAM PART 2 (THREE VERSIONS) 75 QUESTIONS
Question 1
_____________________ can perform a number of tasks to help a company focus on its core capabilities.
A plant within a plant
Agile manufacturing
Total Quality Management
Just-In-Time
Subcontractor networks
Question 2
_____________________ facilities may not be the best approach in today’s business environment that has short product and technological life cycles and in which flexibility is more important than ever before.
Large
Small
Leased
Self-operating
Agile
Question 3
The center of gravity approach
identifies the precise location for the new distribution site
identifies where the trucking firm should be located
may identify a location that may not be feasible to locate to
relies on GPS coordinates for all calculations
relies on which transportation method is selected
Question 4
What is the amount by which the efficiency of a production line falls short of 100%?
balance delay
efficiency deficiency
efficiency delay
balance shortfall
percentage deficiency
Question 5
Which of the following is more like a product layout as compared to a process layout?
Resources used are specialized.
Facilities are less capital intensive.
Processing rates are slower.
Space requirements for inventory storage are higher.
Scheduling resources is more challenging.
Question 6
Which of the following is more like a product layout as compared to a process layout?
Resources used are general purpose.
Facilities are less capital intensive.
Processing rates are slower.
Space requirements for inventory storage are lower.
Scheduling resources is more challenging.
Question 7
Establishing a performance factor is an attempt to:
fudge the actual times.
punish the worker who does not perform fast enough.
counterbalance any unusual patterns noted.
allow management to ‘encourage’ greater productivity.
use the ISO 9000 approval process.
Question 8
Typically the job chosen for the time study will be ___________________.
a routine job that is labor intensive
a simple job performed by many different people
done primarily by machine
done only occasionally
insignificant
Question 9
Which of the following most closely describes job enrichment?
vertical expansion
transferring workers through a series of jobs to increase their scope of experience
increasing the amount of workspace assigned to a worker
horizontal expansion
assigning two jobs to the same worker
Question 10
The ranking in ABC inventory analysis is based on what?
annual dollar usage
annual demand in units
alphabetical order
unit price
item number
Question 11
Which of the following inventory functions does not involve end products sold to customers?
anticipation inventory
fluctuation inventory
lot-size inventory
MRO inventory
speculative inventory
Question 12
Percentage of Line Items Shipped on Schedule recognizes that:
not all orders are equal but fails to take into account the dollar value of orders.
not all orders are equal but this can be compensated for.
there are differences in orders in terms of both line items and dollar value.
an absolute measure of manufacturing or service time lost because material or parts are not available.
all orders and customers should be treated equally.
Question 13
Which of the following is not an input to the aggregate planning process?
beginning workforce
demand forecast
beginning inventory
master production schedule
overtime available per period
Question 14
The aggregate plan helps manufacturing with all of the following except:
whom to employ
how much work to subcontract
how much inventory can be held
when to add/subtract employees
when to use overtime
Question 15
Evaluating an aggregate plan in terms of number of back orders is using what perspective?
cost
customer service
quality
operations
human resources
Question 16
What does ERP stand for?
educational resources planning
end routing procedure
enterprise reliability production
enterprise resource planning
easy resource planning
Question 17
Which of the following does not share a common ERP database?
internal to the organization
suppliers
customers
the supply chain
CEO strategic plan
Question 18
The lead time can be less than the cumulative lead time when _________________________.
the company has inventory on hand
the order has already been shipped
the supply chain is well tuned
there is no safety time
the order is expedited
Question 19
What is a process batch?
the quantity of finished goods that can be sold
the quantity of items moved at the same time from one resource to the next
the quantity of work-in-process inventory
the quantity produced at a resource before the resource is switched over to produce another product
the set of machines used to make products
Question 20
What does “negative lateness” mean?
The job is finished after its due date.
The job is finished on its due date.
The job is finished before its due date.
The job is not finished.
The job has not started.
Question 21
Which of the following scheduling rules minimizes mean job flow time?
first come, first served
last come, first served
earliest due date
shortest processing time
longest processing time
Question 22
When we are unsure about the duration of project activities, we use _____________________ time estimates.
variable
probabilistic
estimated
deterministic
cumulative
Question 23
Which of the following is not an example of a method that can be used to reduce the time to complete an activity?
work on other activities
faster shipments of materials
use special equipment
work overtime
work around the clock
Question 24
Removing safety time from the individual activities and putting the total safety time at the end of the critical path creates a(n) ___________________.
project safety net
project buffer
overconfident project manager
activity shortage
larger number of activities
Question 25
What can be used to display graphically the scheduled times for activities?
an AOA network diagram
an AON network diagram
a project structure tree
a Gantt chart
an affinity diagram
VERSION 2
Chapter 11
Multiple Choice Question 43
For each work element in the time study, multiplying the mean observed time by the performance rating factor by the frequency of occurrence results in what?
the normal time for the element
the average observed time for the element
the standard time for the element
the average delay for the element
the standard time for the job
Multiple Choice Question 21
The approach that details the tasks of a job and how to do them is ____________________.
work measurement
job evaluation
methods analysis
job design
work sampling
Multiple Choice Question 64
Disadvantages of individual incentive systems include all except which of the following?
They undermine teamwork.
A study has shown they had no effect on worker performance.
They avoid the “free-rider” problem.
They need a significant amount of data collection.
They give employees a short-term focus.
Multiple Choice Question 3
Job design ensures that each employee’s _________ and ________ are geared towards achieving the company’s mission.
compensation, teams
duties, teams
satisfaction, compensation
duties, responsibility
compensation, responsibility
Chapter 12
Multiple Choice Question 17
Companies can achieve cost-efficient operations by using which of the following inventory approaches?
work-in-process to buffer operations
inventory building to leverage reduced setup costs
JIT inventory to reduce overall cost
level work force maintenance through
speculative selling
Multiple Choice Question 27
Which of the following is an assumption of the basic EOQ model?
Lead time is known and constant.
Demand may be seasonal.
Orders can arrive in partial shipments.
Quantity discounts are considered.
Lost sales are allowed, but not back orders.
Multiple Choice Question 5
Which inventory function specifically is designed to allow the company to maintain a level production strategy?
anticipation inventory
fluctuation inventory
lot-size inventory
transportation inventory
speculative inventory
Multiple Choice Question 20
Which of the following is not affected by decisions about how much inventory to hold?
item costs
holding costs
depreciation
ordering costs
stockout costs
Chapter 13
Multiple Choice Question 16
What type of aggregate plan sets labor and equipment capacity to satisfy demand each period?
uniform
level
chase
mixed
steady
Multiple Choice Question 32
The comparison of aggregate plans is difficult when they produce different quantities and thus _________.
have different ending inventories
have different staffing levels
have different amounts of overtime
have different amounts of subcontracting
have different revenues
Multiple Choice Question 38
Once you implement a new aggregate plan you must then:
begin the planning process again.
evaluate the plan’s performance in terms of cost.
evaluate the plan’s performance in terms of customer service.
evaluate the plan’s performance in terms of human resources.
evaluate the plan’s performance in terms of cost and human resources.
Multiple Choice Question 53
The master production schedule is shared:
only internally.
only with management.
only to marketing and engineering.
to all members of the executive team, exclusively.
to all members of the supply chain.
Chapter 14
Multiple Choice Question 34
Information in the inventory records file that can change with inventory transactions includes the ________.
part number
lot size rule
projected inventory level
lead time
safety stock requirement
Multiple Choice Question 31
The quantity of the replenishment order is based on the __________________________.
capacity available
size of the item
number of workers available
inventory space available
lot sizing rule used
Multiple Choice Question 58
An action notice is generated ________________________________________.
for planned orders in any period
only for orders that are to be released to the shop floor
only for movements to and from the warehouse
only when marketing needs to be notified
when a planned order needs to be released
Multiple Choice Question 12
ERP systems provide _____ and _____ benefits.
tangible, HR
intangible, marketing
marketing, operation
tangible, intangible
CEO, CFO
Chapter 15
Multiple Choice Question 3
Scheduling in the high-volume environment is typically done through what?
priority rules
line design and balancing
Thompson’s rule
Simpson’s rule
Johnson’s rule
Multiple Choice Question 65
The process batch should:
match the transfer batch.
exceed the transfer batch.
be smaller than the transfer batch.
be fixed.
be variable.
Multiple Choice Question 16
If the schedule shows a 5 day slack between the end of Task A and start of Task B, this means:
You must start Task B as soon as Task A ends.
Task B start is late.
Task A is taking longer to complete.
Task A and Task B should be performed concurrently.
Task B start can be delayed up to 5 days after Task A’s scheduled completion.
Multiple Choice Question 12
Which of the following scheduling techniques determines the earliest possible completion time for a job?
finite loading
infinite loading
forward scheduling
backward scheduling
input/output control
Chapter 16
Multiple Choice Question 27
In making a forward pass through a network, three activities are immediate predecessors for activity T. What is the early start time for activity T?
the smallest ES for the three activities that are immediate predecessors for activity T
the largest ES for the three activities that are immediate predecessors for activity T
the smallest EF for the three activities that are immediate predecessors for activity T
the largest EF for the three activities that are immediate predecessors for activity T
the activity time for activity T
Multiple Choice Question 67
One way of wasting safety time in the critical chain approach is multitasking, which involves ___________.
waiting until the last minute to start a project
interaction among project activities
having the computer operating system do everything
using a person or resource for more than one project
reversing the order of the activities
Multiple Choice Question 8
Which phase in the project life cycle involves analyzing the project risk?
conception
feasibility analysis or study
planning
execution
termination
Multiple Choice Question 18
The critical path is the sequential path of interrelated activities which has the _______________.
most activities
longest time
most nodes
most events
most arrows
Multiple Choice Question 71
PERT is credited with reducing the duration of the Polaris missile project by ______________.
one year
two years
three years
four years
five years
VERSION 3
Multiple Choice Question 27
The ____________ time is the time it should take a qualified operator, working at a sustainable pace and using the appropriate tools and process, to do the job.
performance
observed
normal
standard
ideal
Multiple Choice Question 63
Profit sharing and gain sharing are two methods of _______________.
group incentive plans
keeping costs down
calculating pay for top management
employee retirement plans
keeping expense account costs under control
Multiple Choice Question 36
The formula for determining the number of observations needed depends upon all except which of the following values?
the number of standard deviations needed for the desired confidence
the maximum observed value in the sample
the standard deviation of the sample observations
the mean of the sample observations
the desired accuracy
Multiple Choice Question 67
Which one of the following would learning curves affect the most?
layout analysis
statistical process control
planning labor requirements
location analysis
robots
Multiple Choice Question 68
What is the formula for calculating the maximum inventory level?
Imax = H(1-d/p)
Imax = Q(1-d/p)
Imin = Q(1-s/p)
Imax = Q(1-d/s)
Imin = Q(1-d/h)
Multiple Choice Question 2
What are purchased items or extracted materials that will be transformed into components or products called?
raw materials inventory
finished goods inventory
work-in-process inventory
distribution inventory
MRO inventory
Multiple Choice Question 11
Which inventory function exists between the manufacturing plant and the distribution plant?
anticipation inventory
fluctuation inventory
lot-size inventory
transportation inventory
speculative inventory
Multiple Choice Question 41
If the costs (S and H) and demands (D) are the same, which of the following is not true with regard to the EPQ model as compared to the EOQ model?
The EPQ model produces a lower total annual cost.
The maximum inventory level is lower under the EPQ model than under the EOQ model.
The two models use different formulas to compute annual ordering cost.
The inventory depletion rate is the same for both models.
The two models use different formulas to compute annual holding cost.
Multiple Choice Question 42
When a company’s product is nontangible (a service), which of the following is no longer a viable option?
hiring permanent employees
subcontracting
inventory
working overtime
increasing normal capacity
Multiple Choice Question 41
A demand-based option in which the operations department uses inventories and back orders to react to demand fluctuations is called
hyperactive
inactive
proactive
reactive
retroactive
Multiple Choice Question 9
The next level down in the planning process after development of the aggregate plan is the _____________.
materials requirements plan
engineering plan
rough-cut capacity plan
master production schedule
purchasing plan
Multiple Choice Question 18
What type of aggregate plan keeps a stable workforce and uses backorders to compensate for excess demand needs?
uniform
level
chase
hybrid
steady
Multiple Choice Question 74
Which of the following does not share a common ERP database?
internal to the organization
suppliers
customers
the supply chain
CEO strategic plan
Multiple Choice Question 18
Independent demand is the demand for ______________.
finished products
subassemblies
parts
raw materials
components
Multiple Choice Question 60
Which of the following is not a lot size rule?
lot for lot
fixed order quantity
overall factors
least total costs
parts period balancing
Multiple Choice Question 34
Information in the inventory records file that can change with inventory transactions includes the ________.
part number
lot size rule
projected inventory level
lead time
safety stock requirement
Multiple Choice Question 38
What does average number of jobs in the system measure?
WIP inventory
due-date performance
makespan
job tardiness
job lateness
Multiple Choice Question 47
Which of the following is a measure of how long after the due date the job is completed?
job belatedness
mean flow time
makespan
job overdueness
job tardiness
Multiple Choice Question 73
When were Gantt charts developed?
early 1800s
early 1900s
early 1920s
early 1940s
early 1960s
Multiple Choice Question 13
Which of the following is most likely the reason you may have to wait at the doctor’s office?
infinite loading
finite loading
forward scheduling
backward scheduling
none of these answer choices are correct
Multiple Choice Question 45
What can be used to display graphically the scheduled times for activities?
an AOA network diagram
an AON network diagram
a project structure tree
a Gantt chart
an affinity diagram
Multiple Choice Question 10
Which phase in the project life cycle involves ending the project?
conception
feasibility analysis or study
planning
execution
termination
Multiple Choice Question 24
The process of calculating ES and EF ______________________________.
requires only a forward pass through the network
requires only a backward pass through the network
requires both a forward and backward pass through the network
cannot be accomplished until slack is first determined
is sufficient for calculating the critical path
Multiple Choice Question 50
Which functional group is not concerned with project management outcomes?
Marketing
Operations
Purchasing
Administration
Information Systems
Multiple Choice Question 38
Which of the following can be calculated for an activity once ES, EF, LS, and LF have been calculated for the activity?
expected project duration
slack time
potential for crashing
variance in project duration
the relative time position for when the activity will be completed
- @
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