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Case Study: Craven Books

Your Task

Introduction related to the the case and definition of OIM

You are an OIM consultant who has been employed to advise Craven Books on the effective implementation of these strategic changes. You are required to produce the following:

Part A: Analysis â Business Process Models and strategy analysis

In this section you should develop

  • A series of Business Process Models, which capture the existing and proposed business processes. The models should follow the BPMN notation shown in the lecture slides. You can use Microsoft Visio to create the models although you may if you prefer use Word, PowerPoint or appropriate alternatives.
  • Strategic analysis for Craven Books: You should use a recognised analysis technique such as SWOT, PESTLE etc

Part B: Open Source Software Comparison Table

In this section you should conduct research into a suitable software solution for Craven Books. You should decide on the set of characteristics which you will use to evaluate the software and your research should consider 4-5 alternatives in detail. This section should be presented as a table.

Part C: Report

In this section you should write a report which provides an overview of the current situation together with a roadmap outlining how the proposed changes to the business can be achieved to the benefit of the business. This should draw on your analysis in Part A, include your recommendation for software, and provide recommendations for ensuring that the strategy is effectively implemented, including consideration of the challenges ahead.

This section should follow standard report structure:

Title Page â Contents â Introduction - Main Section â Conclusions and Recommendations - References.

Part D: Reflection on your contribution to the online discussion and wiki

In this section you should submit a 250 word reflective summary, accompanied by your own self-assessment of your contribution to the online elements throughout the module, using the table labelled Reflection Self Assessment Proforma in Appendix A (copy and paste it into your assignment document). The reflective report should include your detailed reflection, supported with evidence from the online discussion.

You should use appropriate theories, frameworks, models, that we have covered in the module, to inform and justify your recommendations.

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