Conflict

Leaders and managers set the tone for an organization, provide examples for behavior and problem solving, and have influence over organizational behavior. Differences among individuals, however, can create challenges and, in many cases, lead to conflict. 

1. Consider your organization or an organization you research (provide the URL to the organization). Identify ways to handle conflict within the workplace that may occur with individuals from different cultures.
2.  As a leader, what things must you consider when dealing with a conflict of this nature, and what steps would you take to deal with the conflict?
3. Practical Application: Describe a conflict you handled in your professional life. How did you respond to someone challenging your viewpoint? What are some best practices for dealing with conflict in this type of situation (be sure to share specific recommendations)?
4. This is a discussion post - Please provide two in text citation from scholar sources for support