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Jul 16, 2020

Course and CodeUnit(s) of Competency and Code(s) SITXMGT002 Establish and conduct business relationships educationprofs.website/sage-toolStream/ClusterTrainer/AssessorAssessment for this Unit of Compe

Course and CodeUnit(s) of Competency and Code(s) SITXMGT002 Establish and conduct business relationships educationprofs.website/sage-toolStream/ClusterTrainer/AssessorAssessment for this Unit of Competency/Cluster DetailsAssessment 1 Short AnswersAssessment 2 ProjectAssessment 3 ObservationsAssessment conducted in this instance:Assessment 1 0 2 1 3 0Reasonable Adjustment1. Has reasonable adjustment been applied to this assessment?No 0No further information requiredYes 0Complete 2.2. Provide details for the requirements and provisions for adjustment of assessment:Student to complete0My assessor has discussed the adjustments with me0I agree to the adjustments applied to this assessmentSignature Date2nd Assessor to complete0I agree the adjustments applied to this assessment are reasonableNameSignature DateAssessment GuidelinesWhat will be assessedThe purpose of this assessment is to assess your ability to complete tasks outlined in elements andperformance criteria of this unit in the context of the job role, and:• establish and maintain business relationships with at least two of the following:o cooperative partner with organisationo contractoro customero networkso supplier• conduct formal negotiations, or make and manage agreements and contracts in relation to the two relationships established above, relevant to the specific business context• demonstrate the use of high-level communication and relationship building skills when conducting formal negotiations and making commercially significant business-to-business agreements in the above business relationships.Place/Location where assessment will be conductedRTO to completeResource RequirementsRefer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the SIT 1.0 Training Package.For this assessment, the following materials must be available to support the negotiation process as relevant:• preparatory facts and statistics• key performance indicators• market information.• contract templatesInstructions for assessment including WHS requirementsThe assessment for this unit of competency consists of 3 Parts, Part A, Part B and Part C.Part A requires you to review the current supply and contract provisions in place for 3 suppliers relevant to your work area in TH&E and establish new business relationships by determining alternative supplier provisions.Part B is based on the results you have identified in Part A and requires you to conduct negotiations with 2 different suppliers to determine conditions for new supply agreements.Part C requires you to communicate the negotiated outcomes from your negotiations with your supervisor or trainer, conduct final negotiations where required and draw up the final legal agreements for supplies with each supplier.You are required to answer all questions and tasks as outlined in each Part below.Statement of Authenticity0I acknowledge that I understand the requirements to complete the assessment tasks hexquisiteessaywritings.com/academicacheivers/chapter-6-0The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes0I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessmentStudent Signature: Date: / /201This assessment:First Attempt 02nd Attempt 03nd Attempt 0Extension 0– Date: / /RESULT OF ASSESSMENT Part A 0Part B 0Satisfactory 0 Not Yet Satisfactory 0Satisfactory 0 Not Yet Satisfactory 0Feedback to Student:Assessor(s) Signature(s): Date: / /Student Signature Date: / /Assessment 2PART AYour TasksSelect 3 suppliers of goods and services relevant to your area of work (e.g. Food and Beverage, Cookery, Events, Tourism, Administration or similar) who currently supply your organisation (for example meat, fruit and vegetables, stationery, cleaning services, laundry services, beverages, insurance etc.)1. List the suppliers you have selected and describe the products or services they currently provide you withSupplier 1:Products or services provided:Supplier 2:Products or services provided:Supplier 3:Products or services provided:2. List the key performance indicators/specifications that are required for the supply of each product or service from each supplier.3. Research alternative suppliers for each supplier you have listed in Question 1, and obtain an alternative quote for each supplier you currently use, based on the key performance indicators/specifications you have identified in Quest ion 2.4. Once you have received the 3 quotes, compare these with the existing supplier provisions and attach a summary which outlines the advantages and disadvantages for:• Quality• Prices• Payment conditions• Service provisions• Reliability• Specific needs of your organisations (quantities, $ terms, purchasing power etc.)5. Based on your comparison, write a recommendation for whether one or several new supplier(s) should be considered to replace any of the existing ones. Which aspects will need to be negotiated specifically where one or several new suppliersare considered, or re-negotiated where existing suppliers are preferred.6. How are the relationships with existing suppliers managed in your organisation? What does this entail in terms of communication, monitoring and provisions to overcome supply or service issues? What are your recommendations based on existing provisions in place (or where these do not or only partially exist)?7. Where actual negotiation will take place as a result of the aspects you have identified in Question 5, you will be observed conducting these negotiations for Part B of this assessment project.OrWhere your organisation’s policies and procedures prevent you from negotiating or re-negotiating, you will be observed conducting negotiations in a simulated environment in Part B of this assessment project, based on the factors you have identified in Question 5.

Part B – Conducting NegotiationsYou will be observed conducting negations with existing or potential new suppliers as identified in Question 5 of Part A of this assessment. The suppliers may be actual, where organisational policies and procedures permit, or simulated, with colleagues or students as agreed to with your trainer. You are required to record all details discussed during the negotiation talksand use these as the basis to draw up a contract for each supplier in Part C of this assessment.Provide the following details for at least 2 different negotiations (Negotiation 1 and 2) you will undertake:Negotiation 1Real Negotiation 0 Simulated Negotiation 0Supplier detailsrepresented by:LocationDateNature of negotiation e.g. pricing structure, conditions etc.Details List all aspects that are to be discussed

Observation CriteriaSITXMGT002Establish and conduct business relationshipsCriteria S NYS S NYS CommentsNegotiation 1Student is well presentedStudent is prepared with all supportive documentation on handUses good stance and postureProfessional introductionFriendly, professional welcome/greetingInitial conversation is general and friendlyMaintains initial, professional “level”The business relationship is establishedEstablishes ground for the negotiationMakes eye contactUses effective communication skillsUses people’s namesTakes notes as requiredUses effective listening skillsUses negotiation skills with confidenceConsiders win-win situation during negotiationsNegotiates with strategyEmploys different techniques as appropriate: ___________________Considers each aspect of the negotiation before agreeing to individual aspectsNegotiates with a plan BNegotiates honestlyConsiders the representative’s ground/limitsEach aspect prepared for the negotiation is addressedA basis for an agreement is reachedThe provisions for authorisation are discussedFurther provisions for communication are establishedMaintains a professional level according to roleThanks the representativeFarewells representative in a professional mannerFeedbackNegotiation 2Real Negotiation 0 Simulated Negotiation 0Supplier detailsrepresented by:LocationDateNature of negotiation e.g. pricing structure, conditions etc.Details List all aspects that are to be discussed

Observation CriteriaSITXMGT002Establish and conduct business relationshipsCriteria S NYS S NYS CommentsNegotiation 2Student is well presentedStudent is prepared with all supportive documentation on handUses good stance and postureProfessional introductionFriendly, professional welcome/greetingInitial conversation is general and friendlyMaintains initial, professional “level”The business relationship is establishedEstablishes ground for the negotiationMakes eye contactUses effective communication skillsUses people’s namesTakes notes as requiredUses effective listening skillsUses negotiation skills with confidenceConsiders win-win situation during negotiationsNegotiates with strategyEmploys different techniques as appropriate: ___________________Considers each aspect of the negotiation before agreeing to individual aspectsNegotiates with a plan BNegotiates honestlyConsiders the representative’s ground/limitsEach aspect prepared for the negotiation is addressedA basis for an agreement is reachedThe provisions for authorisation are discussedFurther provisions for communication are establishedMaintains a professional level according to roleThanks the representativeFarewells representative in a professional mannerFeedbackPart C – Making formal agreements1. Present the outcomes from each negotiation to your supervisor/manager or trainer and discuss the viability of each term negotiated according to your notes. Enter the outcomes for each contractual detail you have negotiated in the table below and indicate the changes required (if any) and/or the approval to proceed with the agreements.Supplier 1 Approved Not Approved Recommended ChangeContractual detail 1Contractual detail 2Contractual detail 3Contractual detail 4Contractual detail 5Supervisor NameSupervisor SignatureDateSupplier 2 Approved Not Approved Recommended ChangeContractual detail 1Contractual detail 2Contractual detail 3Contractual detail 4Contractual detail 5Supervisor NameSupervisor SignatureDate2. Based on the feedback from your supervisor or trainer, contact the supplier and negotiate the final changes if required. Record the negotiated changes in the table and obtain final approval from your supervisor or trainer.Supplier 1 Outcome approved not approvedDetails negotiatedSupplier 2 OutcomeDetails negotiated3. Contact each supplier by email and confirm the agreements made. Advise each party that you will finalise the formal agreements for signing of all parties.4. Draw up the contract agreements based on your final negotiated outcomes. Each contract must contain the following details: https://essaycove.com/business-continuity-plan-disaster-recovery-plan-2-questions-in-24-hours-2/ You are encouraged to identify legal requirements based on your own research or legal advice. The following websites provide basic information thereto:https://www.smallbusiness.wa.gov.au/business-topics/money-tax-and-legal/legal-matters/business-contracts/#verbalhttps://www.business.qld.gov.au/business/starting/starting-a-business/working-business-advisers/types-business-advisers? Names of contracting parties including trading names and ABN/ACN, as well as their contact details? supply conditions, including volume, price, discounts, ordering periods, take or pay and delivery times? payment terms? specifications of goods or services supplied (scope of goods)? warranty periods for defective goods or services? limited liability (risk of loss or damage)? intellectual property? confidentiality? insurance? dispute resolution? termination and exclusion clauses? signature provisions5. Present your final contracts to your supervisor and trainer for final approvalPart CMarking Guide ChecklistSITXMGT002Establish and conduct business relationships S NYS S NYS Comments1.The negotiated terms with supplier 1 are presentedShortfalls or changes as result from Negotiation 1 are clarifiedThe requirements for changes with Supplier 1 are recordedThe negotiated terms with supplier 2 are presentedShortfalls or changes as result from Negotiation 2 are clarifiedThe requirements for changes with Supplier 2 are recorded2. (where relevant)Supplier 1 is contacted for further negotiation as identifiedRequired changes are negotiated and agreed onThe final details are recordedThe final agreements are communicated internallyThe final changes are approvedSupplier 2 is contacted for further negotiation as identifiedRequired changes are negotiated and agreed onThe final details are recordedThe final agreements are communicated internallyThe final changes are approved3.Supplier 1 is contacted in writing and informed of agreed contract basis and finalisation of agreementSupplier 2 is contacted in writing and informed of agreed contract basis and finalisation of agreement4.Contract 1The contract for Supplier 1 is drawn up using a suitable format as suggested on legal websites or templatesContract features names of contractual partiesContract features contact details of contractual partiesContract features ABN/ACN of contractual partiesAll supply conditions as agreed on are detailedThe payment terms are clearly definedhttps://charteredessay.com/nurbn-1001- The scope of goods or services are listed in detailThe contract outlines the warranty periods for defective goods or servicesThe limited liability (risk of loss or damage) clause and conditions are specifiedThe legal provisions for the protection of intellectual property are definedThe confidentiality clause specifies the limitations for each partyThe insurance provisions are clearly definedThe provisions for dispute resolution and processes are clearly set outThe termination and exclusion clauses are explicitSignature provisions are includedThe legal aspects for supply contracts have been sufficiently identified.Contract 2The contract for Supplier 2 is drawn up using a suitable format as suggested on legal websites or templatesContract features names of contractual partiesContract features contact details of contractual partiesContract features ABN/ACN of contractual partiesAll supply conditions as agreed on are detailedThe payment terms are clearly definedThe scope of goods or services are listed in detailThe contract outlines the warranty periods for defective goods or servicesThe limited liability (risk of loss or damage) clause and conditions are specifiedThe legal provisions for the protection of intellectual property are definedThe confidentiality clause specifies the limitations for each partyThe insurance provisions are clearly definedThe provisions for dispute resolution and processes are clearly set outThe termination and exclusion clauses are explicitSignature provisions are includedThe legal aspects for supply contracts have been sufficiently identified.The contracts have been submitted for approvalFeedback