Create a 4 page essay paper that discusses Leadership/Management.Download file to see previous pages... Inability to retain workers has lowered the quality of services offered to customers, as the com

Create a 4 page essay paper that discusses Leadership/Management.

Inability to retain workers has lowered the quality of services offered to customers, as the company does not have enough personnel to handle the number of customers. Part of the cause of low quality is also losing their best workers who feel that they need to work for a company that will appreciate their qualities. Inability of the organization to respond in a timely fashion to the need for more employees to fill the vacant position strains the available human resource, as they have to cover the functions that other employees should have taken care of. Overworking the available employees also contributes to employees resigning from their work place since they do not want to work more than their fair share. In order to retain more employees, the organization came up with incentive measures that were aimed at motivating the workers to remain committed to the organization. Employees whose departments recorded improved level of production after a given period were awarded for their efforts. The management also decided to relax the dress code standards so that employees will be comfortable and confident in what they put on. Previously, many had complained that having to wear work cloths that included a cap, a shirt, blazer, and trouser or skirt made them uncomfortable. It was agreed that that employees could put on the company shirt and then choose one other item to put on to protect the company identity while at the same time giving them the chance to choose what they preferred to wear. To solve the problem of frequent employee resignations, it was decided that working with recruitment firms would ensure that we get the best-suited employees for our organization. Outsourcing recruitment functions was the best viable option for the organization. The organization has made some achievements in the issue of employee retention since the introduction of incentives. Some of the workers now feel appreciated for their contributions in the organization. As result, service delivery has improved ad we are now able to serve most of our customers in good time. However, the company still loses some of the best employees to the competitors, which calls for further assessment of how best to look at their needs. Employee recruitment is still an issue for the organization as we still get employees who are not suited to the demands of the organization. There is a need for the organization and recruitment firm to share more on the kind of employees necessary for the job market. Through engagements with the employees, the organization can listen to employee needs so that the working environment suits their needs. Many approaches can benefit both the organization and employees through finding the best way to ensure available talents offer their best. For example, the organization can introduce flexible working conditions for their employees that include annualized hours, part-time work, and compressed workweeks that are able to solve employee needs and demands. Through this strategy, the employee will dedicate the available time to offering their best to the organization while vat the same time engage in other aspects of their social lives. Through such initiatives, the organization will retain the best talents since workers will be satisfied with way the organization was taking care of their needs.