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OBJECTIVES
To complete my course in English and masters in Technology and Marketing in order to enter the highly competitive global job market
WORK EXPERIENCE
Delta
Customer Care Assistant, November 2007 - November 2009
Responsibilities:
Ø Communicate with customers and solving any problems that they may have.
Ø Archiving and sorting daily, weekly and monthly reports for easy access.
Ø Reporting to the customer care manager on daily, weekly and monthly progress.
Ø Coordinating with company drivers to make sure they follow their schedules without delay
EDUCATION
University
MBA in Technology and Marketing, January 2017 - Present
Specialty: MBA in Technology and Marketing.
University
English language (Foundation - Level I - Level II - Level III - Level VI), March 2014 - December 2015
Specialty: Academic English language.
University
Bachelor degree in Management Information System (MIS), 2009 - 2013
Specialty: Management Information System (MIS)
PROFESSIONAL COURSES:
University
Principles of success, September 2012
University
Professional Visio, May 2012
University
How to cope with stress, February 2012
University
Secretarial Executive, 2012
University
Front Page, 2012
University
Excel, SPSS, Maple, 2012
Development of Cultural center for Ladies,
English Conversation Level 1, October 2007
RELEVANT SKILLS
Computer skills:
Microsoft office Word, Excel, Power Point, Access, Front Page, Visio and Visual Basic
Personal Skills:
Efficient, accurate and detail oriented
LANGUAGES
Good written and verbal communication skills in Arabic, English language as a second language.
Thanks.