H H Address: Mobile Number: Email Address:

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OBJECTIVES

To complete my course in English and masters in Technology and Marketing in order to enter the highly competitive global job market

WORK EXPERIENCE

Delta

Customer Care Assistant, November 2007 - November 2009

Responsibilities:

Ø Communicate with customers and solving any problems that they may have.

Ø Archiving and sorting daily, weekly and monthly reports for easy access.

Ø Reporting to the customer care manager on daily, weekly and monthly progress.

Ø Coordinating with company drivers to make sure they follow their schedules without delay

EDUCATION

University

MBA in Technology and Marketing, January 2017 - Present

Specialty: MBA in Technology and Marketing.

University

English language (Foundation - Level I - Level II - Level III - Level VI), March 2014 - December 2015

Specialty: Academic English language.

University

Bachelor degree in Management Information System (MIS), 2009 - 2013

Specialty: Management Information System (MIS)

PROFESSIONAL COURSES:

University

Principles of success, September 2012

University

Professional Visio, May 2012

University

How to cope with stress, February 2012

University

Secretarial Executive, 2012

University

Front Page, 2012

University

Excel, SPSS, Maple, 2012

Development of Cultural center for Ladies,

English Conversation Level 1, October 2007

RELEVANT SKILLS

Computer skills:

Microsoft office Word, Excel, Power Point, Access, Front Page, Visio and Visual Basic

Personal Skills:

Efficient, accurate and detail oriented

LANGUAGES

Good written and verbal communication skills in Arabic, English language as a second language.

Thanks.