I'm little confused about it.

Hi dear tutor,

I'm working on employment relationship in Canada and I would really appreciate if you could help me with these questions. I'm little confused about it.

Jake, 45 years old, worked for Management Co. for 15 years in a non-union position. He worked his way up from office assistant to manager of the Human Resources Department. He has acquired over the course of his employment his Human Resources Management Certificate and his Bachelor of Business Degree in his spare time. His performance reviews have been excellent, and his past supervisors speak highly of his work ethic and communication skills.