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I will pay for the following essay New Starbucks Brew Attracts Customers. The essay is to be 10 pages with three to five sources, with in-text citations and a reference page.In addition, customer expe
I will pay for the following essay New Starbucks Brew Attracts Customers. The essay is to be 10 pages with three to five sources, with in-text citations and a reference page.
In addition, customer experience is considered one way of providing exceptional services as a service provider. As an entity that considers its customers as esteemed, each Starbucks store ensures that it gives customer satisfaction and adds value from the comments availed through customer comment cards available at the condiment stations. As a result, Starbucks gets useful feedback from comment cards as the management continuously keeps in touch with what customers want from the coffee products and other services the different outlets offer to its customers.
More considerably, Starbucks operations management consider the use of cards as a way to give the customer a chance to judge its advancements based on the experience they just had as their feedbacks give an opportunity for suggestions on new products. More so, Starbucks management offers a guaranteed promise to its customers to offer fully satisfying services as its promise states that customers can get a coffee drink the way they want it (Shim and Siegel 38). As a result, Starbucks management portrays its flexibility to suit customer satisfaction because it allows the customer to receive satisfaction in case they are not comfortable because another drink another will be made to their satisfaction. In addition, customers have an opportunity to sample different varieties of coffees from the free sample the baristas give before making a choice on their preferred flavor.
As a company, focused on building increased customer satisfaction the operations of Starbucks Coffee outlet seeks to provide a great work environment and treat every customer with respect and dignity. More notably, the chain of outlets seeks to give its consumers increased service reliability, high product quality, and management of operations as it seeks to increase its business growth and sustainability. Considerably, the approach used at Starbuck seeks to reinforce the increased operation management concepts of control, service reliability, management of quality, and efficient operations in action as its key strategic aspect in operations management.
