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QUESTION

Laying the Foundation for Quality

Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas:

The CEO of your firm has heard from several of his peers in town that major new quality initiatives almost always require some kind of culture change.

Discuss how a company’s culture can affect its quality performance from both a positive and negative manner. Give at least 2 specific examples of each

Give at least two references

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** ** organization *** *** a poor ******* then the ******* *** *** * great *********** ** *** ****** ******************* says ***** ******** founder *** CEO of Summit ***** ******** * management ********** **** ** ********* ******** *** **** ******* can **** to ***** ** ******** profits *** ***** **** ***** ********* costs may ************ rise ******** morale *** ****** and ********** ***** fall *** poor ******* ** ****** contributed to by * *** ****** *** ******* ** there ** * ******* as **** ******** ***** ** that *** blue-collar ****** ** ******* **** ** ********* * ******* *** **** belief permeates the company **** the organization is overlooking the ************* ** ************* **** ******* ******** ******** open dialogue *** ********** **** ***** **** ** low ********** *** **** *** person ** ****** is *** ****** **** we ****** that ***** **** ** ** ********** taking place

Nevertheless

when ** ************ *** *** * strong ******** ******* ** can ***** ***** ***** ** *** business Lombardo **** **** ** ************ *** got a ****** ******* **** ** expect *** turnover **** ************ ***** ***** value all ** ***** ********** impact overall ************* ** *** ************ *** **** leads to ********* productivity ** order for ** ************ ** **** * ****** culture the ****** ********** **** ** ****** involved *** keenly aware ** ***** ******* *** ***** *** *** *** ********* *** ******** *** ******* ** ************ ***** *** *** * culture of ************ ********* *** **** ****** * ***** ** employee ** *** ****** ** year ** ********** *** other ********* ** **** **** so ** to ** ********** and this leads ** ******** ** *** ************* **

***

organization the ********* play a ***** **** in *** ******* of *** organization Comprising *** perceptions **** employees **** ** common about **** ** expected *** what ******** is rewarded ** ***** ********* **** formal *** ******** ***** ********* **** ** **** **** ** lead *** ************ ** *** ***** ********* ** *** employees **** *** **** ********** towards ***** ************ then ** ****** **** ** ***** and ****** *** ************ ** matter what and ****** ******** ************* *************** ****

************

*** ********* ********** ********* ******* values “We **** * ****** mature **** that ******* *** employees ** *** ****** rules ** *** team * ****** **** ****** ***** members *********** *** behaviors ** * **** ********** *** ********** ************** ******* ** *******

***

****** ******** a ******* ******* is not ****** ********* or ********* For instance ********* ****** out ******** have several clients **** *** ********************* *** their employees *** ***** ****** *** **** ***** own ********* ***** are smaller ******* that *** *** motivated by ***** Sometimes ********** **** sight ** what **** *** into **** business *** and that is ** **** ******** improve ***** ********** ** **** ** **** *** *********** *** maintain ********** I *** no ****** *** ***** ********* ** **** * ************** Source ****** Robert *

Kapok

****

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************** ************ ****** ******** Mifflin Pride ******* M ************** ************ ******

Houghton

*******

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***** ****** in * ******** ******* ** ***** any ************* is called company ******* ***** ** ******* passed ** ** the *** employees of *** ******* It is the **** significant ****** to ***** *********** ****** *** ******* ******* culture is * ********** ****** which ******** *** ************** in *** ******* *** ** ************ *** ************ ***** of ********* ******** employees ** company’s **** ********* ******* ******* *** **** the motivational ***** ** *** employees **** *** **** **** ********* which ** *** **** ******** *** ** hire train and ****** *** ********* ** *** ******* *** ** ********* corporate culture *** ********** ****** ** ***** of their ************** ******* and also ******** **** them ** ***** ********** (Miller ***

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