Literature Review and Research Methodology Your literature review on SMEs in Zambia and their relationship with technology adoption, challenges, and the impact of globalization is a good start. Howe

Literature Review and Research Methodology

Your literature review on SMEs in Zambia and their relationship with technology adoption, challenges, and the impact of globalization is a good start. However, it needs further development to offer a more comprehensive and nuanced understanding of the subject matter.

Here are some areas to focus on: SMEs in Zambia: An Economic Catalyst Depth of Analysis:

Expand on the role of SMEs in Zambia's economy. Include statistics, if available, to support your claims.

Citations: Make sure to cite all your sources properly.

You mentioned a study by Mabasa et al., 2023; provide more details and how it relates to your topic. Technology Adoption and Operational Efficiency Case Studies:

Include case studies or examples of Zambian SMEs that have successfully adopted technology to improve operational efficiency.

Theoretical Framework: Introduce theories or models that explain the relationship between technology adoption and operational efficiency.

Technology and Customer Relationship Management Specific Technologies:

Discuss specific technologies that are beneficial for customer relationship management in SMEs. Impact Assessment:

Evaluate the impact of technology on customer relationship management, including both pros and cons.

Challenges Faced by SMEs in Zambia Detailed Analysis: Provide a more detailed analysis of the challenges, possibly breaking them down into categories like financial, technical, and regulatory challenges.

Solutions: Discuss potential solutions or recommendations for overcoming these challenges.

The Impact of Globalization on SMEs Global Trends: Discuss global trends that affect SMEs in Zambia and how they can adapt to these changes.

Policy Implications: Explore the policy implications of globalization on SMEs in Zambia.

General Recommendations Use Google Scholar: To ensure a thorough review of the literature, utilize Google Scholar to find academic papers, reports, and articles that are pertinent to your research topic.

Critical Analysis: Engage in a critical analysis of the existing literature to identify gaps, contradictions, and the current state of research in your area.

Methodology: Your Research Methodology section provides a detailed outline of your mixed-methods approach, which is a strong point. However, there are several areas that could be improved to strengthen your methodology and make your study more robust. 

You are advised to revise this section and resubmit within the next 5 days. Here are some suggestions: Research Design Rationale for Mixed-Methods: While you mention using a mixed-methods approach, it would be beneficial to explain why this approach is the most suitable for your research question. Data Collection Qualitative Data Collection Interview Guide: Consider including an interview guide or a list of questions that you plan to ask during the interviews. This will give readers an idea of the depth and focus of your qualitative data collection. Ethical Considerations: Mention any ethical considerations, such as informed consent and confidentiality, that you will take into account while conducting interviews. Quantitative Data Collection Data Sources: Specify where you will get the quantitative data from. Will it be from company records, or will you use publicly available data? Data Validity: Discuss how you will ensure the validity and reliability of your quantitative data. Sampling Sample Size: Indicate the sample size for your qualitative interviews. How many people do you plan to interview, and why is this number sufficient for your study? Inclusion and Exclusion Criteria: Clearly define the criteria for selecting participants in your study. Data Analysis Software Tools: Mention any software tools you plan to use for data analysis, such as SPSS for quantitative data and NVivo for qualitative data. Validity and Reliability: Discuss how you will ensure the validity and reliability of your findings. General Recommendations Use Google Scholar: To ensure that your methodology is aligned with current best practices, consider using Google Scholar to review similar studies and their methodologies. Please make these revisions and resubmit your Literature Review and Methodology sections within 7 days. This will help you present a more coherent, robust, and academically rigorous paper.