MAN 3025 Exam 1 (Chapter-1 - 4) 2016

Question1.To maintain a competitive advantage, the top management of a national furniture store made the decision to increase employee training, add rewards that motivate employees, and look at improving procedures related to disciplining workers. These decisions are part of the ______ role.spokespersonliaisonfigureheadleadershipnegotiator2. Telecommuting is seldom utilized by organizations because of the high costs resulting from travel and other expenses associated with meeting in groups on a regular basis.TrueFalse3. An entrepreneur is best described as ___.someone who takes risks to try to create a new enterprisesomeone who works inside an existing organization and sees a new product opportunitysomeone who develops a new enterprise without risksa type of intrapreneura type of research assistant4.With production today, companies emphasize _____.employee happinessincreased synergytrainingefficiencydiversity5. Conceptual skills consist of ____.the ability to work well in cooperation with other people to get things donethe ability to think practicallythe ability to think in a logical mannerthe job-specific knowledge needed to perform well in a specialized fieldthe ability to think analytically, to visualize an organization as a whole, and to understand how the parts work together6. The district manager of a national fast-food restaurant watches the sales reports for each restaurant daily to compare actual sales with projected sales goals, and then takes corrective action if needed. This function is ____.organizinggoal settingmotivatingsituational planningcontrolling7. An individual or individuals who work(s) within an existing organization, using personal resources to exploit an opportunity, defines a(n) ____.entrepreneurstockholderangel investorintrapreneurventurist8. The three interpersonal managerial roles include figurehead, leader, and liaison activities.TrueFalse9. Mintzberg proposed that managers utilize written communication more than verbal because of the possible confusion of the latter.TrueFalse10. Martina recently met with her manager, Omari, who spent time motivating her by showing Martina how important she is to the company's success. Martina is now excited to do her part to help the company achieve its goals. Omari was performing the management function known as leading.TrueFalse11. Working as a manager can provide a positive path to a meaningful life.TrueFalse12. According to management theorist Peter Drucker, "knowledge workers" are analogous to conductors in a symphony.TrueFalse13. The human relations movement proposed that better rules and procedures could increase worker productivity.TrueFalse14. The classical viewpoint of management emphasized ways to manage work more efficiently.TrueFalse15. Understanding theoretical perspectives of management will help you understand why some practices are still favored, whether for right or wrong reasons.TrueFalse16. Evidence-based management is based on the belief that understanding the sound complete truths of conventional managerial wisdom and accepting much of the nonsense that often passes for sound advice can at times help organizations perform better.TrueFalse17. With TQM, it is vital that organizations listen to and learn from their customers and employees and make continuous improvement a priority.TrueFalse18. The contingency viewpoint emphasizes that a manager's approach should vary according to—that is, be contingent on—costs and competition.TrueFalse19. Note: This question will not be automatically graded.It will be sent to your instructor for review.Explain the five positive bureaucratic features that Max Weber believed contributed to a better-performing organization.20. Mary Parker Follett anticipated some of today's concepts, such as _____.quality assurance and transformation processessynergy and MBOmanagement-lead teams and diversityself-managed teams and worker empowermentworker empowerment and scientific management21. The five parts of a system are inputs, outputs, transformational processes, monitoring, and feedback.TrueFalse22. A computer manufacturer is seeking to cut costs by designing an inventory system that reduces the number of finished products in stock due to overproduction and to set in place a production schedule that better matches customers' orders. This is an example of ____.operations managementinventory oversightproduction managementscientific managementinventory analysis23. Jeffrey Pfeffer and Robert Sutton believed that evidence-based management is based on the belief that facing the hard facts about what works and having to accept the nonsense that passes for sound advice will help organizations perform better.TrueFalse24. When the sales of a certain brand of diet soda slowed, a national grocery retailer decided to drop the price of that product, which resulted in a large increase in sales of the soda. This sales increase is a type of ____.feedbackinputoutcryquality controlBig Data25. Sal, the owner of a produce market, is concerned because a national grocery store has decided to build a new store just one mile from his market. Sal knows that the large retailer will offer better wages and lower prices, battling for his employees and customers. Therefore, this new grocery is a competitor of Sal's Market.TrueFalse26. Research has shown that students who don't actually do the assigned work and cheat are more likely to commit felonies and develop depression disorders.TrueFalse27. Marie and Marti are partners who solely own M and M Florist. As owners, they can ____.decide not to pay their stockholdersclaim only limited liabilityavoid claiming any legal responsibility for M and Mclaim limited partnershipclaim an organization as their legal property28. Jane, a successful store manager, leads her employees by encouraging them and showing that she genuinely believes in them, and she encourages group and team efforts. Jane manages at Kohlberg's _____ level of personal moral development.conventionalpostconventionalpreconventionalnonconventionalunconventional29. Note: This question will not be automatically graded.It will be sent to your instructor for review.Summarize the Sarbanes-Oxley Act of 2002 and describe the mandates it placed on organizations.30. The macroenvironment includes these forces: _______.international, demographic, diversity, family, culture, technologydiversity, microenvironment, sociocultural, demographic, political-legaleconomic, technological, sociocultural, diversityeconomic, technological, sociocultural, demographic, political-legal, internationalglobalism, technological, sociocultural, demographic, microenvironment31. Ethical behavior is behavior that is accepted as "right" as opposed to "accepted" according to the standards of what is right or wrong.TrueFalse32. A large factory across the street from Anne's Café, a family-owned restaurant for over 50 years, is planning to close. The employees of the plant are a large percentage of the customers for the café. The café's customers and suppliers are concerned about the future of the restaurant because they are external stakeholders.TrueFalse33. As the CEO of a company that produces products for schools, Hannah feels that her company needs to not only produce a profit but also do things that benefits society. This type of company attitude is an example of ____.a green attitudeindividual responsibilitymoral rightscorporate philanthropysocial responsibility34. Stakeholders are competitors of the organization who have an interest, or stake, in stealing a company's business.TrueFalse35. The owners of an organization consist of all those who can claim it as their legal property.TrueFalse36. When Bernard Madoff used money from newer investors to pay off older ones, this was an example of ____.a Ponzi schemeillegal lobbyingan ethical climatean ethical dilemmainsider trading37. After more than 100 years in business, Don, the president of a successful family-owned company, wants to give back to the people of the community for the many years of success that they have given to my father and me. He decides to donate a significant portion of profits to a charity every year. What Don's company is doing is an example of ___.economic responsibilitycorporate social responsibilitycorporate governancelegal responsibilityresponsibility code of ethics38. The agreements of the World Trade Organization are based on ____.GATTNAFTAthe mandates of the United Nationsthe Peace AccordCAFTA39. A trading bloc, also known as global or local trade associations, consists of groups of global or local organizations that meet on a regular basis to market their products at trade shows or conferences.TrueFalse40. Canada is the top nation the United States exports to, and Mexico is the country it imports the most from.TrueFalse41. George, who owns an international grocery store in Ohio, has benefited highly from the trading bloc that allows him to purchase food products from Central American nations at a nice discount. With many of his customers from Costa Rica, the Dominican Republic and Guatemala, he has benefited from the trading bloc known as _____.MercosurEUAPECNAFTACAFTA-DR42. Great civilizations have had the characteristic of a strong economy, despite their communication problems.TrueFalse43. According to Rosabeth Moss Kantor of the Harvard Business School, the events that set up conditions for the global economy in the 1980s were when the ____.governments of China and India considered implementing certain aspects of capitalismBerlin Wall was built, Asian countries formed their own stock market, and NAFTA was implementedBerlin Wall came down, Asian countries opened their economies to foreign investors, and there was a worldwide trend of governments deregulating their economiesBerlin Wall came down, countries worldwide opened their economies to foreign investors, and there was a worldwide trend of governments regulating their economiesBerlin Wall came down, and NAFTA and CAFTA were implemented44. The hallmark of great civilizations has been great systems of ____.diversitycommunicationsleadershipmanufacturinglaws45. The degree to which people accept inequality in organizations and social situations is known as power distance.TrueFalse46. Monochronic time is a ___.time when little is accomplishedpreference for doing one thing at a timetime of chronic, frequent errorspreference for multitaskingdesire to do as little as possible for a period of time47. ABC Investments has been advising customers financially since 1902. In 1989, ABC was able to open an office in Berlin, after the Berlin Wall came down. Later, ABC opened several offices in Asia when several Asian countries opened their economies to foreign investors, then as governments began to deregulate their economies, ABC was able to allow their global customers to move their money freely around the world. ABC Investments' experience is evidence of the three historic global changes which Rosabeth Moss Kantor of the Harvard Business School spoke of.TrueFalse48. Consisting of 159 member countries, the World Trade Organization is designed to monitor and enforce trade agreements.TrueFalse49. Note: This question will not be automatically graded.It will be sent to your instructor for review.

The city of Cincinnati, California, is an industrial town known for its production of high-quality computers, which it exports to customers globally. In addition, the management of an automobile manufacturing plant in Cincinnati, which employs over 2,000 employees, is considering closing and moving its operations to Mexico to save money. Discuss the positive and negative effects of the global economy on Cincinnati, California, and other communities in America.50. A condition in which a country grants other countries favorable trading treatment, such as the reduction of import duties, is known as a "most favored nation" trading status.TrueFalse