Management Class Case Analysis

I'm attatching the pages from the textbook with the case analysis and some pages that might help. Don't just comment, analyse and use multiiple resources. I've also attatched the instructions on how to do the analysis. The analysis is basically answering the discussion questions. Provide a heading for each question. The instructions are in the document titled, "Notes on Efffective Written Coommunications." Please read it and follow the instructions.