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QUESTION
Name five "soft" and four "hard" influence tactics, and summarize Cialdini's Principles of Influence and Persuasion.
Name five "soft" and four "hard" influence tactics, and summarize Cialdini's Principles of Influence and Persuasion. Identify and briefly describe French and Raven's Five Bases of Power, describe the term empowerment, and explain how to make it succeed.
The five soft influence tactics are consultation, inspirational appeals, rational persuasion, ingratiation, and personal appeal. The soft influence tactics are considered more friendly and less...