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* ********* ******* *** ******** **** ***** *** *** Improved Website ****** *** *** *********** **** solve the ******** ******** ******** the ******* ** the ******* *** *** ************** and ************* ** *** project The business **** ******** ********* ************* ******* goals *********** measurements *********** *********** *** ************** ******** business case demonstrates how ABC Corporation's Improved ******* ****** would address current business ******** ********* ******** ********** ***** **** ******** times ******* ****** *** product ********** *** ********* ******** include a ****** ******** **** for customers ** improved **** ********** and * ****** ************* ** ******** ********** *** ******* The project's ******** ******* ******** client experience *** comprehension *** ******** website design **** ******* ******* automation *** machine intelligence ******** for ** *********** user ************ *********** ******** ** ********* ********* capabilities ABC Corporation will be **** ** ****** *** ******* more *********** ** automating ******** ******* tasks *** ********** **** **** ** *** the overhead ***** ******** **** ********** ********** ***** ************ *** ******** **** ****** from ** ******** *** ****** understanding of ****** behavior *** ***** Market *********** **** ** critical ** developing *** products *** the enhancement ** ******** service13 ********************* ******* and ************ **** analyzed to ******** the optimal ****** of ***** ********** ** improve business ********* and **** ******** costs ** ABC *********** The ******** ******** **** ******* *** *********** ** ****** its corporate ******** ** ******* ********** *********** **** ********* *** ********** ************** Employees **** ** instructed ** ***** *** ***** and ****** and *** ** *** *** *** ****** *** Project for ** ******** ******* Design **** ******** *** ********** of *** customer ******* department by enabling ****** ****** ******** ******* mechanisms ******* which ********** **** ****** the ******** goals ******* the ************ ******** ******** ******** ************ **** ******* *** *** customer ** **** * complaint14 **************** ********* ** *** ****** ** *** ******** ******* ****** ******* **** ****** ** ********* ********** ** ***** of ********* resources *** ********** *** ******** Website Design ******* ** ********** **** *** corporate ******** *** ********** since ** ********* ******* ********** ** enhance *** we ******* business ***** ************ *** status quos **** analyzed and *** Improved ******* ****** ******* *** ****** *** proposal ** ******** because it ******* *** ******** *********** ** ******** ***** also ********* for *** ******* ********** and cost ********* ***** options ******** greater **** **** ****** prohibitively ********* *** **** *** strategically ******* **** *** ************* ********* ************ estimates *** *** Improved Website ****** ******* ******* ****** ****** expenses by 5 ********* ** decrease in response time to a ******** *********** *** ************ ** operations2 ******** **** Analysis Team ****** Description ***** ***** Executive ************** ********* ******* *** the ************ **** P ******************** ************** *** ********* ******* *** the **************** ***** ** ** informationProcess improvementAdvise **** ** ******* *********** **************** ******* lead ******* ManagerProject ManagerManages *** business case *** ProjectJohn Smith ******* *************** *************** all ******** ******* *** *** ProjectJimmy Saville Software ***** Lead3 ******* ************ ******* ********* Since its ************* *** *********** *** ************ **** ********* *** ******** *********** ** ************ *** *** existing ******* ** *** *********** ******* more *********** *** customer ******* ******** *** ******* hired *** customer **** *************** ** boost *** ****** ** ***** responding ** ****** ********** ** *** last two ***** ***** ******* *** additional personnel customer ********** ********* ** build The additional ******* increased *** ****** ****** ******** ******* ******** ***** are slow **** some ********** ***** ******* manually *** ************ ** ********** ** ******** ** alleviate **** burden32 ************** ****** ABC *********** **** be ******** ** *** Improved ******* ****** ******* ** **** ways *** ********* ******** ******* ** ******** ** how Website ****** **** ****** the ************ *** ***** ********* and ***** *** ********************* *** ******** ****** **** ** ******* phased *** once *** ******** ******* Design Project ** *********** *** operating **** will *********** ******** personnel on *** ********* ******* *** its application ** *** organization's goalProcess: * **** ********* ******* design project ******* ** a more *********** ******** ******* ******* ********* efficiency ** *** ******** ******* ********** **** ********* **** ** *** ****** on ******** ******* ************* *** ***** *** ******* *********** ** ***** tasks *** *************** and ***************** ************ ** *** Improved ******* Design Project ******* ****** *************** **** ********* ******** and ******* **** The ******** ******* ************ ***** ******** ************ **** ** ********* Technology ************ Improved ******* ****** ******* **** **** * ****** ******** resulting ** minimal ********** ** ************** ** Outsource ******** *** website ****** **** ** ******* in *** ********* environment *** tested ** *** ** *********** groupPhase *** *** ***** **** stand up * ********* ****** ****** **** **** ** **** ** day ** *** operationPhase **** *** ********* ******** **** ******* Machine ******** **** *** ****** ***** ************* *** *** *** ********* **** ******* ******** ** the *** ********* ************** ** *** ********* ******** will go **** and *** ******** ****** will ** ******** *** stood ***** Project ******** *** ******** ** the ******** Website Design ******* describes how this ******* **** ******* * ******** ******* ** *** *********** The ******* overview ******* ******** *** ******* description *** project's **** and objectives the project's *********** ******** *** *** project's *********** ************ *** ********* milestones ** the project ********** *** is ******** **** of ***** components **** ** ********* to *********** * higher ****** ** ****** ** ******* *** ********* objectives41 ******* ************** ******* *** an ******** ******* ****** **** ******** *** analyze ******** ******** ** ******* *** *** ************* website design This will be ************ by *********** and ********* * ******* **** ******** *** ******** ******* ******* while ******** *** ****** ********* The ******* website ****** ******** with ******* ********** **** gradually ***** *** *** ******** system ******** *** ************** **** the new ****** ** **** The initiative **** improve ******** response and ************* efficiency ***** ********** with ******** **** poor ***** ********** *** * ***** labor ***** **** be decreased allowing *** greater *********** *** autonomy in customer ******* ******** ******* will ***** on tasks **** ****** ** ********* *** Corporation **** assess which ***** are ********* ** **** *** ********* ******* ******** ***** Once *** ****** *** been ******** and ************ technology *** been integrated implementation and **** ********** will ** carried *** ********* internal *********** ***** *** ********** ********** ******************************* *** ******** ******** ************* ********* ******** *********** *** *************** customer experience Response to ******** ******** *** ******** ** time ** ****** customer ***** *** ***** **** ofReduce **** ********* challengePromote **** ****** *** without *** **************** ******** ***************** customer understanding *** behavior ***** ** crucial for developing *** systems *** ************ ******* Performance  Key *********************************** *************** ******* *********** ******* integration ** *** website **** reduce ******** ******* **** *** ****** ******** *********************** some ********* **** *** ******** ** ** ********* ** customer *********************** and ****** ******************* ** **** *** staff requirement as system *********** **** ****** once the ******* **** *** addressedStaff resourcesEliminate *** ******** *************** as ***** services **** ** ****** be required ** ******* functions **** *** ** automated 44 Project Assumptions The ********* assumption apply to ******** Website ****** ******* ******* **** assumptions *** identified as project ******** ****** *** *** ***** accordingly· *** staff *** ********* have **** ******* *********** ** *** ******* *** ******** ****** ******* ** ********* *** ********** Funding ** available for * website upgrade ** ********** ***** provide *** ********* support for successful ******* completion· *** project has *************** ******* and ********* ******* *********** *** ********* constraints ***** to *** ******** ******* ****** ******* ** the ******* ******** ****** more *** **** constraints are ***** ********** *** those *********** **** ** added *********** to *** project· ***** *** ******* ** resources **** ***** support *** *** ******* ******** ******* **** ** another ********** *********** **** the project **** ** ******** ****** * ********* timeframe· *** ***** constraints *** still ****** *** ******* if *** ******* ******** less than **** ** ******** ** ***** Project Milestones *** ********* *** *********** project ********** **** **** **** identified ** **** point As the ******* ********** and the ******** ** ***** the ********** *** associated ****** ********** ***** will be ******* adjusted *** ********* to ******* a baseline timelineMilestones/DeliverablesTarget DateProject01/05/2022Project **** Review *** completion08/01/2022Project Kick-off08/07/2022Phase * *********************** ** *********************** III *********************** IV *********************** * Complete03/15/2023Closeout/Project ********************* ********* ********* *** Project *** ** ******** ******* Design will ******** help *** Corporation's future ********* *********** ** ********* ABC *************** ********* aims *** ********** will ******* ********* ********** ************ ******** ************* ***** also ********* *** ********* brand ************************************* ** *********** *** *********** ********* **** for *********** ***************** ******** ************* *** ************* ************** project **** ***** *** ********* ******** ******** that ***** increase ******** ************** ABC *********** ********* **** *** information technologyUtilize ********** to ******* *** ******* *** ******** **** ************ missionNew ********** **** ***** the customer **** ********** ** ******** some activities *** ****** customers **** ********** *** *********** ********* plan for *********** technologyImprove ******** intelligenceThis ******* **** ***** the ********* department to take ** active **** ** understanding ******** behavior 6 ************ Analysis The ********* ***** ********** *** **** and ******* activities ******* to *** Improved Website ****** ******* including their descriptions *** ********** expenses ** ******* *** *** first year Net ******* *** *** ********* ***** **** are ******** ** *** ****** ** *** ****************** ************************* ***** *********** *********** **************** * Web-based ******* ****************** ********** *** ******** ******* ****** ********************* *********** *** **************** *** IT ********* ** ******* *** ***** *** ********************* 2 ******** **** personnelSavingsA ********* ** ***** ** the ******** ************** *************************** *************** are no ****** ******** ** respond ** ********* directly **** **** customers seek **************** ******** ** * ***** *** **** **** ** ***************** system ********* ***** ************* ********* of ******* *********** ** ******* to * *** *********************** ***** **** Savings $140000According ** *** cost-benefit ******** *********** *** ******** ******* ****** ******* **** ****** ** a savings ** $140000 ** *** ***** **** ***** **** ******** * considerable ********* ** *********** costs *** ************ *** ***** this project **** bring ** the organization7 *********** analysis *** ********* ******* ********* ** *** ******** problem **** **** considered *** *********** *** not chosen *** * ******* ** ******* ***** *** ******** ******* ************** *** *** ********* alternative· Hire **** customer **** representativesØ Increase *********** *********** ** ***** for increased ******** levelØ Continue **** ******** ****** **** of ********************* option ******* *** *** selecting alternative ** Outsource ******** services departmentØ *********** ****** ****** **** ** control over *************** ****** ******* for *** ********* ************* ******* *** customer **** ********** **** *** marketing ************ *************** of *** ************ ********* complexity ** *********** activitiesØ Timeframe requires ** ******* ******** **** ** high 8 Approvals The signatures ***** ******** that *** *********** ******* ********** the ********* and content ** this ******** **** ** ******* **** document *** ********* ************ ****** **** **** approve ** *** ******** case's ******** ******* ******* *** that subsequent ******* *** ** ******** to ****** a ****** ******* in ********** with *** parameters ********* ************* **** ***** ********* **** ****** JChief Operations **************** ****** ********* *************