Overall, Steve Edwards, Vice President of Marketing at Dittenhoefer's Fine China, is very pleased with the success of his new line of GemSurface...

Hello, I need help with the question I placed into the attachment to a case study on Dittenhoefer's Fine China. Can you please breakdown the answer by listing the question followed by the answer? I also provided the notes from the chapter and a youtube video tutorial link to help out with the question. Let me know if you have any additional questions. Thanks